Qualtrics is great
June 03, 2021

Qualtrics is great

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Modules Used

  • Research Suite

Overall Satisfaction with Qualtrics CoreXM

The platform is being used mainly for marketing research but most recently other departments are using for scorecard on their vendors they work with. We are adding a use case now to allow real time feedback for our stores to communicate operational opportunities as well. This will streamline the response time.
  • Variety of surveys offered.
  • Qualtrics takes suggestions on how to improve & implements.
  • Offers various ways to network & solve problems with surveys.
  • The improvements of the platform are fast and in all areas, if you have a small team like mine it’s hard to keep up with all the changes.
  • A little pricey.
  • I wish the on demand how to videos were more in depth.
  • Reduced cost in several areas.
  • Improved communication.
  • Provides Validation.

Do you think Qualtrics XM for Strategy and Research delivers good value for the price?

Yes

Are you happy with Qualtrics XM for Strategy and Research's feature set?

Yes

Did Qualtrics XM for Strategy and Research live up to sales and marketing promises?

Yes

Did implementation of Qualtrics XM for Strategy and Research go as expected?

Yes

Would you buy Qualtrics XM for Strategy and Research again?

Yes

It’s a great product with lots of options to create and analyze the data.
We use the product in a unique way and sometimes it’s difficult for support to help us.
It offers great communication to your customers in real time.