Qualtrics is Great!
May 27, 2021
Qualtrics is Great!
Score 10 out of 10
Vetted Review
Verified User
Modules Used
- Research Suite
- Site Intercept
- Qualtrics 360
Overall Satisfaction with Qualtrics CoreXM
We use [Qualtrics] CoreXM for ad hoc research, as well as anything we want our customers to get back to us on (maturity model assessments)
Pros
- Ad Hoc research
- Voice [for] the Customer
- Customer Feedback
Cons
- Integration with other apps - you have to sign into the Qualtrics system to do anything. I would prefer it as an add-on
- Our VoC program is hard to quantify, but the impact has definitely been positive
]Qualtrics] CoreXM is great if you want something that is a little more [long] lasting and impactful than a simple survey engine, but aren't quite ready for something that is a long term sustainable program. I would put [Qualtrics] CoreXM squarely in the large, defined project phase. CX is more of the program phase, and other lessor vendors are great for the pre-project definition phase
Do you think Qualtrics XM for Strategy and Research delivers good value for the price?
Yes
Are you happy with Qualtrics XM for Strategy and Research's feature set?
Yes
Did Qualtrics XM for Strategy and Research live up to sales and marketing promises?
Yes
Did implementation of Qualtrics XM for Strategy and Research go as expected?
Yes
Would you buy Qualtrics XM for Strategy and Research again?
Yes
Comments
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