Quantum Workplace...Don't Think Twice!
October 23, 2015

Quantum Workplace...Don't Think Twice!

Bulmaro Farias | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Modules Used

  • Team Pulse

Overall Satisfaction with Quantum Workplace Engagement Surveys and Pulses

We are currently using Quantum Workplace to measure engagement across the enterprise. Tool use is decentralized, so our managers have access to the reporting site for detailed analysis and follow-up. Our partnership with Quantum Workplace enables us to poll perceptions and identify specific areas where our culture goals are being met and vice-versa.
  • The reporting suite is best in class. The available reports enable managers to pull something high-level and easy to digest while at the same time providing robust filtering/slicing options to get down to a granular analysis of engagement. The available tools are set in a very modern and intuitive UI.
  • Customer support with Quantum Workplace is great. The team over there is flexible and seems to care about the client's needs.
  • I'm not often in a position to do this, but I really can't say much...every single time something concerning has come up (which is natural with a new relationship) our dedicated account managers have stepped in to quickly resolve.
  • Much better turn-around on reporting which has led to us being able to begin follow-up steps with our employees MUCH quicker.
  • Improved results analysis allowing managers to better target their efforts.
  • Reporting that is consistent with our marketing brand standards so that it doesn't feel too "off the shelf".
We selected Quantum Workplace based on the following key priorities:
- UI of the reporting site...needed it to be simple.
- Flexibility in survey questions...we needed a tool that could accommodate our custom survey.
- Brand integration...we wanted a tool that looked like something we would have produced internally.
- Awesome customer service...nothing is ever perfect and so we needed a partner that was responsive and easy to work with.

Quantum Workplace hit on all of these priorities at a cost that worked for our budget.
This solution is well suited for all engagement survey applications. How you decide to implement the tool and your survey process depends on your organizational objectives and experience with this sort of program. Either way, the solution itself can be implemented to meet all audience needs.

Quantum Workplace Engagement Surveys and Pulses Feature Ratings