Item: Quickbase
Rating: 9
Author: Verified User

Overall Satisfaction with Quick Base

Use Cases and Deployment Scope

QuickBase is used by the entire Operations division of the organization which crosses multiple business units. Implementing QuickBase allowed us to quickly develop a scalable solution that can easily be used by multiple departments within the organization with little or no training necessary.

Pros and Cons

Pros

Lists/databases
Logging of changes
E-mail integration

Cons

Pop-up help
Short video tutorials

Alternatives Considered

Coming from a traditional IT model where in-house IT staff were always responsible for developing and testing and deploying apps, I have never been in a situation where a platform for creating and deploying apps was put into the hands of the business teams. QuickBase was recommended by one of our managers as he had used the platform at another company. We did not compare this product against other products before making the decision to purchase.

Likelihood to Recommend

Rework: Today we get emails for rework from different areas. Before QuickBase, we had no way to track the number of claims, turn-around time, trends, or follow-up with the medical networks, and we had no reporting capability. With the QuickBase program, we can have rework submitted, tracked, trended, and followed up on with reports on all of these things.

Overpayment: Before QuickBase, overpayments were sent by email, emails were converted to Excel and reporting and follow-ups were manual. Reporting was limited. QuickBase again allows them to be submitted, tracked, and have reminders tracked while allowing for more reporting abilities.

COB Investigations: Before QuickBase, these too, were tracked via e-mail only, and there was no reporting or tracking. QuickBase now gives us the ability to track and report on productivity.

Quickbase Feature Ratings

Comments

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From initial concept to the user's desktop in days, not months!