Our clients love Quickbase
December 31, 2022

Our clients love Quickbase

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review

Overall Satisfaction with Quickbase

The majority of the use cases we see are really a lot of the clients come in and they have.They have a lot of manual workflows where they're using different systems that may not talk to each other. They may use Excel spreadsheets. So they have a combination of tools that they're using.

And the common issue is we don't have connectivity in terms of our data, so we're doing multiple inputs.We have not a single source of data, so therefore we have misinformation out there. It's difficult to report and that sort of thing.

And so Quickbase for us and for our clients, it enables us to build a system to aggregate all their. Automate workflow, so they're not having to do a lot of manual labor to move data around.

And then really the key is for them to then have a central place for the source of truth where they can report from.

Pros

  • I think the great thing about this product is the flexibility of the product. It's easy to make changes and build and continue to to develop the application. I come from an old school technology background where we would build solutions and it'd take months in years. With Quickbase, you can identify a problem, build a solution in a few months and then start to have the user use it, and then you can start to change it and and evolve the application so that it really meets the customer.

Cons

  • I think the, some of the areas that need improvement are really around specifically for the larger clients around enterprise governance.
  • One of the benefits is it's very easy to spin up the application. However, if you're managing 300 applications within your organization and someone spins up an application and it's not gone through a channel to ensure that it meets certain guidelines, what have you then a centralized it can't support it.
  • So there's a lot of issues around governance, understanding who's using what. Quickbase has moved to more of a use space model as opposed to a license based model per person. And aggregating data and understanding what people are doing so that you can then control, ensure that you're not using, overusing your storage amounts or overusing your number of reads, all of those things.
  • There's no real controls today to to, to govern that. So from an enterprise standpoint, if you're managing it centrally you are, you're chasing people to try and make sure that they're. Extending the the limits of your agreement and therefore you don't wanna get a bill at the end of the year for $20,000 or something.

Do you think Quickbase delivers good value for the price?

Yes

Are you happy with Quickbase's feature set?

Yes

Did Quickbase live up to sales and marketing promises?

Yes

Did implementation of Quickbase go as expected?

Yes

Would you buy Quickbase again?

Yes

  • Building and deploying business applications faster
  • Improving our ability to drive insights from our data
  • Improving collaboration across one or more teams
  • Solving a specific business challenge
  • Building and deploying an application (or multiple applications) that meets our exact needs
I think the easiest way to translate ROI for when you convert from your old practices is really, number one, the ability to to reduce manual labor by doing, by using automations or pipelines, what have you to automate certain workflows.So now you might have a team of 10 people that are manually managing building for different accounts and they're going to two or three different systems because it's inefficient. You can then automate kind of the push and pull from your finance system back into your application. It reduces the amount of back and forth you have with your finance team.And so therefore it's it really reduces the amount of people that have to process this day to day stuff. And then the missing the bad information that you have when having unconnected systems is a huge issue for a lot of customers. And by having accurate information that helps too. So you could measure, you could obviously measure that. It takes you shorter time to do work, less people to do the same work, that sort of thing. And then you have more accurate work.
I definitely think there's a level of ramp up that you have to have with any I didn't know Quickbase a year and a half ago. And I spent some time in Quickbase University was wrapped up pretty quickly on the application got certified. It took me, a couple months to really feel comfortable with the application.

So really quickly it was easy to, for me to get integrated, understand what we could do, what we couldn't do. Again, I'm learning every single day, but it's think for non-technical folks a great way to move into being able to build a tool that will support your workflows. And you don't have to be a developer to do that.
We do that every single day where we're working with clients and they want to change workflows.That's, it's a common occurrence. People, their business and how they do business, it changes pretty regularly. And I think, again, one of the strengths a kind of a low-code platform, like Quickbase is that, you're really embracing the agile kind of mindset where you build something and then your business requirements change and you can pivot really quickly.We have a client that's that has a approval workflow, a very complicated approval workflow, that goes through three layers of management. And they were bought out by another company and their workflows keep changing like every month. And we've been able to work with them and just alter their tool within a few hours as opposed to like several weeks to then support their new workload.
Again, I think it's a pretty flexible. And so for small projects, it's fantastic because for companies that have, again, a lot of different systems that they're using and they're in spreadsheets. This allows them to really quickly aggregate all their data, integrate systems.So if they're using, external systems like quick QuickBooks, or if they're using they have files like in a Google Drive or what have you, you can easily integrate all that all that information into a single. You can automate the pull and push of data and then report.So it's that ability to quickly integrate your different systems and then be able to report from a single area, I think is where it's really valuable. And then the flexibility with all the new tools that are coming out, they're adding a lot of value, being able to integrate with different systems really easily, natively without having to write code.Those are expanding, so those are really useful. The, again, the challenges I still think are gonna be on the enterprise level, and that's for the clients that I support on the enterprise level. We have a lot of challenges with kind of the the governance and controls.

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