Item: Quickbase
Rating: 10
Author: Verified User

Overall Satisfaction with Quickbase

Use Cases and Deployment Scope

I am over warranty department, so I do a lot of after service. We use it as a ticketing system for customers and managing between customers and company and repair work.

Pros and Cons

Pros

I do love the fact that, yeah, we just make tickets and it's really traceable, easily traceable all the information. It's like customer files, so everything I need to know about one customer is gonna all be located on the same page, same platform.

Cons

So there's a lot of things I'm still trying to work on to add into our specific programming. So we still have a long way to go with developing things out. I'm working on setting up notifications and simple stuff even still, so I'm working on it.

Key Insights

Do you think Quickbase delivers good value for the price?

Yes

Are you happy with Quickbase's feature set?

Yes

Did Quickbase live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Quickbase go as expected?

I wasn't involved with the implementation phase

Would you buy Quickbase again?

Yes

I'm working in a pretty small company.But honestly I see Quickbase as being like really well for small companies working really well. You can use it on different, sales, warranty, all kinds of things. So I think for, at least for small companies, since that's where I'm based in, it's really great platform.

Quickbase Feature Ratings

Comments

Please log in to join the conversation

Great for our small business needs