Think twice before you make a purchase...
March 13, 2024

Think twice before you make a purchase...

Amir Shokoohi | TrustRadius Reviewer
Score 2 out of 10
Vetted Review
Verified User

Overall Satisfaction with QuickBooks Desktop Enterprise

We use it in a terminal server environment. It is to help with financial and payroll services to our clients who also use the Enterprise version on their end. It creates accountant copy of a company's folder which holds additional details and features than a regular version of QB (QuickBooks) can provide.

Pros

  • Provides accountant copy of a company file.
  • Provides different sorts of financial reports.
  • Help with processing payroll for clients.

Cons

  • Auto updates that reset all customized SQL server options.
  • Very heavy-ended software that causes occasional delays and latency.
  • Resets accesses and authorizations randomly.
  • Inefficient in using. Takes way more time than desired.
  • Causes access and authorization issues.
  • Restricts launching for various reasons.
The program can handle as many new clients as business grows but there are charges to new clients. New charges come in as time goes by such as cost to e-file returns on each individual e-filing. Using QuickBooks Desktop Enterprise solely to e-file W2s and 1099s becomes very costly in comparison to many other alternative applications which is actually what we do to avoid the high cost of e-filing wit QuickBooks Desktop Enterprise.
As explained in the previous sections, in my experience, it does not add efficiency at all. I believe the fact that QuickBooks Desktop Enterprise has a semi monopoly in this line of software makes it difficult to make higher end decisions to switch to another application. Also, in my experience, the transition to another application has been made very difficult to near impossible by QuickBooks Desktop Enterprise.
Thomson Reuters CS Professional Suite is a very good alternative to QuickBooks Desktop Enterprise. It is installed and web-based at the same time, taking a load off the server computing power. I think it also is very much more user friendly. As mentioned, QuickBooks Desktop Enterprise makes any such transitions almost impossible so the move has to be a grand one with expectations of lots of data loss.

Do you think QuickBooks Desktop Enterprise delivers good value for the price?

No

Are you happy with QuickBooks Desktop Enterprise's feature set?

No

Did QuickBooks Desktop Enterprise live up to sales and marketing promises?

No

Did implementation of QuickBooks Desktop Enterprise go as expected?

Yes

Would you buy QuickBooks Desktop Enterprise again?

No

I think it is very heavy-ended software. Bogs down server performance. Causes occasional errors that sometimes cannot be remedied unless we use their 'File Doctor' software. This software first off closes all instances of QuickBooks Desktop Enterprise which is practically impossible to do during business hours, hence, the error either has to stay until after hours for the error to be fixed, or everyone would be required to logoff for the fix. Also, updates make launching the application impossible until they are implemented, causing the same issue as mentioned above.

QuickBooks Desktop Enterprise Feature Ratings

3.5
Accounts payable
3
Accounts receivable
3
Cash management
3
Bank reconciliation
5
Expense management
3
Time tracking
3
Regulations compliance
6
Electronic tax filing
5
Self-service portal
2
Localizations
2
Journals and Reconciliations
Not Rated
Enterprise Accounting
4
Configurable Accounting
Not Rated
Centralized Rules Framework
Not Rated
Standardized Processes
Not Rated
3.0
Inventory tracking
3
Location management
Not Rated
3.0
Credit card processing
3
Cost of goods sold
3
5.2
Pay calculation
5
Benefit plan administration
5
Direct deposit files
7
Salary revision and increment management
5
Reimbursement management
4
6.3
Dashboards
5
Standard reports
7
Custom reports
7
Customization ()
Not Rated
1.0
Role-based user permissions
1
Single sign-on capability
1

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