Item: Quip
Rating: 7
Author: Will Goad

Use Cases and Deployment Scope

Quip is currently used by our CS and technical teams to collaborate on documentation and research related to our product and business.

Effectively, it is a repository to maintain documentation on nonstandard processes or product features as we seek to standardize those areas.

Pros and Cons

Collaboration
In-line editing

Not a true word processor
Better Salesforce integration

Return on Investment

Better collaboration
Searchable database

Alternatives Considered

Stacks up well against Google docs for collaboration. Not as ubiquitous as GSuite or Office

Support Rating

No issues or need for support.

Key Insights

Do you think Quip delivers good value for the price?

Yes

Are you happy with Quip's feature set?

Yes

Did Quip live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Quip go as expected?

Yes

Would you buy Quip again?

Yes

Other Software Used

Slack, Camtasia, Wistia

Likelihood to Recommend

If you are looking for a collaborative tool, Quip is rock solid. @mentioning, commenting and history are excellent. Quip's usefulness is particularly prominent in developing documentation for internal dev teams.

Challenges are that quip is not as ubiquitous as Google Docs, OneNote or Evernote. Because of this, sharing might not be as strong.

Also, while it seemed to start as a SaaS word processor, I would not recommend if that is your primary use case.

Great collaboration tool when building internal documentation/knowledge-base!

Overall Satisfaction with Quip