Item: Ramp
Rating: 9
Author: Clarissa Baez

Overall Satisfaction with Ramp

Use Cases and Deployment Scope

We use Ramp for company expenses/reimbursements, tracking credit card usage and paying our contractors. Ramp also allows us to issue physical or virtual cards and set and edit limits immediately and seamlessly.

Pros and Cons

Pros

Allows us to issue company credit cards - virtual and physical
Sends invites to new vendors so they can upload their payment info
Keeps track of all our payments and reimbursements

Cons

Sometimes our contractors become employees, and we have to re-enter their info into Ramp. It would be nice if we could just sync the 2 accounts
Sometimes the search boxes don't come up with what I'm specifically searching for
Most recent uploads/reimbursements should be on the top of the page. Sometimes I have to scroll to the bottom of the page to see the ones that need review

Return on Investment

Ramp helps us to stay within our budget and track where funds are being spent

Usability

As mentioned before, sometimes the search tool isn't as accurate as it could be, but overall, it's pretty easy to use.

Alternatives Considered

TriNet

Ramp allows for spontaneous payments to be made at any time and can be delivered same day if necessary. TriNet allows up to pay our employees but there are a lot more restrictions

Key Insights

Do you think Ramp delivers good value for the price?

Not sure

Are you happy with Ramp's feature set?

Yes

Did Ramp live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Ramp go as expected?

I wasn't involved with the implementation phase

Would you buy Ramp again?

Yes

Other Software Used

Slack, TriNet, DocuSign

Likelihood to Recommend

Overall, Ramp is very helpful in keeping many tools in one place and makes it easy to pay vendors, contractors, etc. But, like anything else, it is not flawless

Ramp Review