Item: Ramp
Rating: 10
Author: Mary Kinsley

Overall Satisfaction with Ramp

Use Cases and Deployment Scope

We use Ramp to track everyday expenses, travel requests and expenses, and any other expense that staff members incur for professional development, continuing education, and other unforeseen purchases. We have approximately 22 users and are able to monitor spending by utilizing Spending Program requests and having permissions set for daily spending.

Pros and Cons

Pros

Ramp gives us visibility into staff spending, allowing us to monitor and set limits to avoid any overspending on unnecessary purchases.
Ramp makes tracking travel expenses a breeze by grouping travel spending by dates and person. This is much cleaner than our previous system, and makes my life much easier!
Having the ability to text receipts into Ramp as soon as a purchase is made has proven to be much more effective than our previous system of saving copies of receipts to an outside shared drive.

Cons

The reports options could be more customizable, and the CSV exports should be easier to clean up and save.
Changing travel arrangements, specifically airfare, could be a bit easier, as we have had times where we were unable to do it online and were stuck calling customer service, which took over 2 hours.

Return on Investment

Having Spending Programs in place has allowed us to cut spending costs by approximately 13%. We have had issues in the past where purchases were made prior to approval, so having Spending Programs in place has let us avoid these unapproved purchases.
The feature to upload receipts via text has saved us(me) HOURS trying to track down each spender and have them find their receipts, some of which are weeks old, and upload them into our Share Point. Being able to text them to Ramp has saved me quite the headache!
Ramp has helped us improve accountability, as staff members know their allowance, and are now required to make the request through a spend program prior to booking/purchasing things outside of the everyday, pre-approved expenses.

Usability

Ramp's platform is very intuitive and easy to navigate. The desktop version is clear cut and easy to train new employees on, and expense tracking is very straightforward. Setting permissions and spend programs is a breeze, and updates are able to be done quickly and happen immediately after saving.

Key Insights

Do you think Ramp delivers good value for the price?

Yes

Are you happy with Ramp's feature set?

Yes

Did Ramp live up to sales and marketing promises?

Yes

Did implementation of Ramp go as expected?

Yes

Would you buy Ramp again?

Yes

Other Software Used

QuickBooks Online Advanced, BQE CORE, Teamwork.com, Accelo, Oracle Access Management

Likelihood to Recommend

Ramp is well suited for managing everyday spending. We have been able to set standard permissions across the board for our team, monitor spending easily, and adjust "allowances" accordingly and quickly. The instant funding once a request is approved makes it so much faster to make a purchase, if outside of the set parameters.
Ramp travel offerings are sometimes unattractive, and we have found many flights, hotels, and car rentals by going to other platforms or the suppliers directly. Pricing is comparable, but many times it is cheaper to book outside of Ramp.

Comments

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