Recurly - Subscription management can't be more complete than this.
Anonymous | TrustRadius Reviewer
June 20, 2018

Recurly - Subscription management can't be more complete than this.

Score 9 out of 10
Vetted Review
Verified User
Review Source

Overall Satisfaction with Recurly

We use Recruly to manage the subscriptions and billings of our PaaS. Since the marketing team handles the billing and other stuff around the product here in our organization we are the primary users of Recurly. Recurly makes it easy for us to track various metrics like MRR, active subscribers, LTV and many other metrics all in one glance. The way they built their dashboard requires great appreciation. There are many features in Recurly which makes it very easy to manage subscriptions which otherwise would be very hectic. Recurly is helping us save a lot of time and effort in managing subscriptions and billings as well as giving good insights into our performance. So this is one of those complete solutions which you would love you use.
  • It is very easy to track MRR, which gives you insights into your overall revenues and health of the subscriptions. Though MRR is pretty easy to calculate Recurly puts it beautifully on the dashboard which is very easy to read.
  • LTV, Recurly calculates lifetime value which is a good insight for adjusting Marketing spends. Even this is available on the dashboard.
  • The other features like Subscriber churn Rate, Average revenue per customer etc are really great and would help the marketing team a lot.
  • I really can't think of any shortcomings on Recurly because they have tried to cover all bases well. However, I believe that pricing could be little competitive because Recurly can become quite expensive when you have acquired a good number of subscribers. So apart from price, there are no shortcomings I can think of on product side.
  • If you have considered spending a little and saving a lot of time, then Recurly is a great fit. We are a small team and we handle a lot of subscriptions and also get good insights into how our business is doing. So in a way Recurly is helping us a lot.
I haven't used any other platform similar to Recurly, however, I can confidently claim Recurly to be a great tool because it makes work so easy, gives great insights for the marketing team and makes all the metrics easily readable for the management. This is one of the complete platforms which handles end to end work.