Remote Desktop Manager
Updated November 16, 2017

Remote Desktop Manager

Chris Thibeau | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Remote Desktop Manager

I use remote desktop manager personally. The option to save and organize connections not only for just RDP protocol is great. It allows me to connect remotely without having to be physically on site. The password vault is great, many connections share the same credentials, so instead of updating each connection, I just update the credentials in the vault once.
  • Organize connections in folders / sub folders
  • Tabbed interface
  • Sometimes slow to connect
  • So many features can be hard to find right option
  • It has come in handy when other remote software isn't working.
  • It has allowed us to power cycle services that were critical to business and needed access to quickly.
  • If another analyst forgot to disconnect from a device, I then must rely on the end user to reboot it.
So much better, saves multiples connections.
Well suited for staff who have a large number of devices they support and need remote access to.

Remote Desktop Manager Feature Ratings

Screen sharing
10
File transfer
10
Secure remote access with Smart Card authentication
Not Rated
Access to sleeping/powered-off computers
10
Over-the-Internet remote session
10
Initiate remote control from mobile
10
Remote management of servers & workstations
10
Centralized management dashboard
10
Annotations
10
Multi-platform remote control
10

Evaluating RDM and Competitors

Yes - the built in windows remote desktop, putty. Remote desktop manager handles both these types of connections, allowing us to limit the amoutn of sotware apps and configurations required on each desktop
  • Product Features
  • Product Usability
looking for a feature reach application whihcould remote control a number of systems