Remote Desktop Manager Review
March 17, 2020

Remote Desktop Manager Review

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source

Overall Satisfaction with Remote Desktop Manager

Remote Desktop Manager is used for transparency of new remote locations taken over from different companies.
  • Transparency of the infrastructure.
  • Password management.
  • Documentation.
  • Usability (MS look and feel).
  • Picture acrobatics.
I had to contact them once for a simple question and they were very helpful and gave me a min training of sorts.


Do you think Remote Desktop Manager delivers good value for the price?

Yes

Are you happy with Remote Desktop Manager's feature set?

Yes

Did Remote Desktop Manager live up to sales and marketing promises?

No

Did implementation of Remote Desktop Manager go as expected?

Yes

Would you buy Remote Desktop Manager again?

Yes

In my area of work, this is a must-have. We use it to document processes since we cannot remember them anymore since there is simply soo many different processes because of many different remote locations.

Remote Desktop Manager Feature Ratings

Screen sharing
5
File transfer
5
Secure remote access with Smart Card authentication
Not Rated
Over-the-Internet remote session
9
Initiate remote control from mobile
Not Rated
Remote management of servers & workstations
8
Remote Active Directory® management
Not Rated
Centralized management dashboard
7
Session record
6
Annotations
6
Monitoring and Alerts
Not Rated
Multi-platform remote control
Not Rated