A great alternative
May 24, 2019

A great alternative

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Reply

I used Reply to send sales email campaigns to prospects. Reply is an affordable and easy to use solution for smaller companies. I found it easy to use and simple to learn. Reply is an affordable alternative to Outreach. I like that Reply allows users to pay by the month. Other services charge per seat, per year. Reply is the perfect tool for small and upcoming companies.
  • While building campaigns, Reply shows you how likely it is that your content will receive a reply.
  • Reply has useful training material.
  • The insights are great. I can see when an email has been opened or clicked.
  • They could improve their security compliance.
  • Add more integrations.
  • Update the interface. It's a little uneasy to look at.
  • They lacked proper security certifications.
  • Saved time and effort on mass email campaigns.
  • Helped gain insights on our outbound business efforts.
  • Outreach
Reply is a great tool, but it is not as sophisticated as Outreach. I think Outreach works best for larger companies, while Reply works great for smaller ones. The two tools have a lot of similarities. Outreach has also built a culture around their product, whereas Reply has not done so.
I would recommend Reply to any person or small company looking to gain more insights into their inbound/outbound sales efforts. Reply is an easy and affordable tool. The pricing structure is a huge selling point for me. It's difficult to find a tool like this that allows you to pay month by month.