TrustRadius
https://dudodiprj2sv7.cloudfront.net/product-logos/nt/Zr/1576VITVF21N.PNGDiscoverOrgDiscoverOrg provides lead and customer data that is sometimes accurate2018-12-12T22:40:49.793ZWe use DiscoverOrg in a couple of different capacities. We use the site for basic lead intelligence as well as for integration with our CRM. With the acquisition of RainKing, the leads have improved somewhat, but still are not perfect. Additionally, the tool has been further integrated with our marketing tools to assist sales teams with coordinating and automating marketing campaign efforts as well.,DiscoverOrg provides lead contact information that is supposed to have been verified by their reps within every 90 days, in order to ensure accurate data.
DiscoverOrg provides the ability to connect with major CRMs and marketing automation tools for streamlined lead data importing.
DiscoverOrg provides a simple user interface with the ability to filter by company, leadership, geography, and many other criteria that are necessary for effective data driven sales operations.,DiscoverOrg leads are frequently inaccurate, and the party line that these leads are all being verified every 90 days is simply not accurate. Quite frequently, the leads are found to be very old data. On numerous occasions, the lead information would not have been accurate for several years (sometimes even more than 5 years old).
DiscoverOrg does frequently add more leads to their system, but the data quality is an issue with the new leads as well. Users are left wondering what data to trust. Trial and error gets old when you're trying to reach the right person at the right time with the right message, and the data you are trusting is not dependable!
DiscoverOrg has to compete with a plethora of other vendors that do the same thing, and they haven't demonstrated a truly significant differentiator that sets them apart from the competition.,6,Overall, the tools we use from DiscoverOrg have had a positive impact on our business objectives, but just like any successful sales organization, we don't keep all of our ROI eggs in one basket. DiscoverOrg is good for sales companies looking to enhance their CRM lead/contact lists with lead quantity.
Frankly, tighter integration with CRMs for heads up monitoring of bad data and sales intelligence prompting their repository to flag questionable data would be a great place for them to invest. Obviously, the tight rope that would need to be walked would be the fact that the CRM has plenty of other data they they should not have access to, but a simple check box in the most popular CRMs to notify DiscoverOrg that certain data is not accurate and a simple way to notify what is not accurate would be a great place to start!
DiscoverOrg is better than many company/lead data providers; contact information is hit or miss, and some leads simply contain old data, but by and large, the tool does what it claims, and the data is far from the worst that is available.,D&B, D&B Hoovers (formerly Avention), Data.com, InsideSales.com Predictive Playbooks, LinkedIn Sales Navigator, Datanyze, SellHack, Alexa, ZoomInfo, Lead411, InsideView, DataFox, AeroLeads, Found.ly, Datorama and MailBoxValidator,We can manually generate lead, contact and company reports, which can then pull directly into our CRM as well as into at least of of our major marketing automation tools. The ability exists to pull directly in from DiscoverOrg, however, we have found that doing so from DiscoverOrg into the CRM and then from the CRM into the marketing automation tool does seem to provide a better overall experience. Occasionally the data pulls from DiscoverOrg into the marketing automation tool does not pull the data perfectly, and then problems ensue requiring more manual processes in order to ensure accurate data across multiple systems.,Data.com, WebEx Meetings, Microsoft 365 Business,,1,Sales related company/lead level data pulls
Marketing related company/lead level data pulls
Ongoing maintenance of customer and prospect data within our CRM,The ability to bypass the CRM and pull data directly into the marketing automation tool has proven to be novel and somewhat fraught with difficulty. In theory, the idea is very valuable, but in practice, the limitations of data pulled depends on too many fields that can cause more headaches. The integration is not bad, but it is not perfect.
The tool is one of our main sources for purely cold leads. We supplement with many other tools to provide additional leads sand contact data, but it is great for a base line level of lead supplementation.
The tool is great for introductory lead data and the acquistion of RainKing was a boon for their company. The filters are a great additional level of functionality for those interested in using their site for tailoring lead lists as well.,The tool will continue to be used in its current capacity for the foreseeable future.
Tighter integration with LinkedIn would be a phenomenal functional differentiator for DiscoverOrg.
Tigher integration with CRMs for ongoing data quality would be necessary for providing industry leading data quality.,7Michael J. TowleDiscoverOrg - a highly useful and relatively easy tool for sales people looking to up their game2018-12-12T17:12:29.493ZWe use DiscoverOrg in a couple capacities:
1) For sales people it is a place to identify potential contacts/leads, gather intelligence about an account, and update our CRM with new relevant, contact information. This helps us by shortening the time needed to look in many places for the same information as well as begins the process of finding out relevant information to use on a sales call.
2) For marketing it is used as a tool for list building (for e-mail campaigns and to upload en masse to the CRM) as well as to keep account data properly maintained and clean. While not perfect, the information is significantly better than stock information provided by our CRM (HubSpot.),Demographic data for companies tends to be highly accurate, along with hierarchy, etc.
The ability to navigate and get to various bits of information is really useful.
Uploading information into the CRM is simple with one click, and other sites are highly accessible (for example, clicking through to a contact LinkedIn page)
Response times when bad/faulty data is found are relatively quick (<24h) and appear to be done by a human rather than a robot!
They are willing to offer regular training or on-demand up-skilling to make the most of the system
Contact data tends to be fairly accurate (phone, email, etc.) and usually they have the right titles for people,The ability to filter and create lists can be a bit challenging. This is partly due to the way organizations are structured -- from company to company a VP = Director = SVP, depending on industry, size, etc. so when trying to create a list you often have to pare down the results pretty significantly
Company hierarchies are for the most part inaccurate past the top 2 layers of an organization.
It would be nice if the scoops were expanded. 1) Be more "filterable" (they have a search filter but returns very little for my searches). As it stands you have to scroll through endless updates on various employees leaving/coming, non-relevant "news", and "high-level source indicates X" - it would be good to be able to filter by topic or filter out certain types of information with a few clicks. 2) Link to the announcement and/or source of the information more frequently (where appropriate - for example, merger announcement or press release on fiscal reports, etc.), and 3) differentiate between "source" info, and reported publicly info,8,I can't speak to hard numbers but can say I save time daily using the tool.,D&B Hoovers (formerly Avention) and ONESOURCE,Contact reports for companies in my accounts -- they work but require a lot of clean-up after the fact due to different org structures and titles.,HubSpot CRM, Microsoft Office 2016, Cisco WebEx Teams (formerly Cisco Spark), WebEx Meetings, NetSuiteMatthew TannerNOT a Customer-First Company. Don't trust DiscoverOrg.2019-01-15T16:41:23.000ZWe are no longer using DiscoverOrg but used the product in 2018. I encouraged a client of mine to sign up for DiscoverOrg to support our Account-Based Marketing approach. Both marketing and sales used the platform.,Good connection to Salesforce
Helpful technical support,There's a really high turnover of customer success managers. In a single year we were assigned three different customer success managers
Their customer service and contract policies are unethical. They aren't clear on terms, hiding renewal language in the contract, that they then used to bully [us] into renewing.
Very limited communication from customer success managers about the relationship, the use of the product, and no communication or notice about renewal before sending a bill and demanding payment for an increased price.
Limited access to different industries. When we attempted to adjust our target market, their availability of industry data left us hamstrung and we didn't get much out of the second half of our year-long engagement.,1,We experienced no ROI from using DiscoverOrg,HubSpot, Salesforce App CloudAndrea SteffesDiscoverOrg: Discover Orgs Effectively2018-12-19T16:24:45.321ZDiscoverOrg is being used across the entire company in order to find leads for our sales teams. It allows us to see the structure of an organization and effectively target prospects that would gain the most value from our product. It simplifies the need to do multiple Google searches and helps find data that may not be accessible otherwise.,Contact info, including where individuals sit in the company hierarchy and where there HQ is.
Reliable numbers and position titles.
A streamlined interface that allows for import directly to your CRM.,Though they have a lot of contacts, more would add value.
Ability to upload as prospects into tools such as Outreach.,10,This has saved me countless hours of research which, in my opinion, is an immeasurable ROI.
If you value time, this product is for you. If you don't, you should still use this product, because your boss probably does.,ZoomInfo,I usually just export a list of targets to Salesforce, which has met my needs perfectly.,OutreachStephen LaxDiscoverOrg For ACCURATE Data2018-12-12T17:34:35.411ZDiscoverOrg is our primary tool used to find qualified prospects for the sales team within territory accounts. It is used across the sales department and provides us with accurate information about organization hierarchy and contact methods. It saves us an incredible amount of time spent researching accounts and employees for the companies that we work with.,ACCURATE DATA
Easy to use
Quickly export to Salesforce
Research support,SMB businesses don't have as accurate of data
At times, some contact information is locked even if they are in a department that we have access to
No notifications when an exported contact has changed organizations,9,Save significant time on researching prospects which in turn allows me to be more effective at quantity in prospecting
Helps to have a clean CRM with exporting contacts, giving the whole organization an effective source of truth,ZoomInfo,I use DiscoveryOrg to generate reports for organizational hierarchy so that I have a clear understanding of which team members report to decision makers.,LinkedIn Sales Navigator, Groove, SlackCasey Eckenrod
Unspecified
DiscoverOrg
165 Ratings
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