Filter Ratings and Reviews
Filter 213 vetted DiscoverOrg reviews and ratings
Reviews (1-25 of 83)
September 07, 2019
DiscoverOrg is the most accurate prospecting tool out there!
DiscoverOrg is currently used by a department. The sales department or business development department (team of new business/hunters) for lead gen and prospecting purposes. The sales team/sales ops team that generates lists (2 sales ops leads that generates list) currently supports 4 verticals & about 50 sales reps. Lists are generated weekly for the teams for Fortune 1000 companies for targeted campaigns that focus on industries/functions. The business problems that it solves for/addresses is finding the right target people at companies, and obtaining current email/phone information for them. In addition to highlighting hierarchies for prospecting decision-makers at large companies. It does not solve for finding information for smaller companies.
- Prospecting Lists/Lead Gen - Discover Org does this very well because of it's ability to provide current information (email/phone) on an individual at a company. It's easy to segment & drill down by categories - to find the right targets to reach out to.
- Insights - DiscoverOrg is great at providing insights or "scopes" on prospects as well. Meaning it will show who is handling what project (Decision-Maker) and what projects they are particularly interested in at the moment/what initiatives. For example, the scopes may show that they are interested in AI initiatives or a Merger & Acquisition or Digital Transformation & will say who is in charge of the initiative.
- Stellar filtering capabilities - you can filter lists in so many ways. You can go by function, or even look at companies with small marketing teams (let's say less than 10), or you can search for companies with an "x" amount of $ budget for IT spend. Or even companies that use a specific HR workplace management system.
- DiscoverOrg doesn't support smaller companies - so you can't prospect for SMB segment. It's mostly for larger companies.
- The price point is quite high per user. It's not a tool that can be used by 50 sales reps. It can only be used by 2 people since licenses cost $20,000 per license. It's not helpful to the sales team to wait for the turnaround times of sales ops to generate the lists and to have more users.
- If Filtering can be done with LOGIC or BOOLEAN system so that it can be even more precise. That is a Nice to Have. But mostly the price point is the main issue.
- Oh the UI/UX is not the most intuitive or pretty. It looks antiquated and from like the 90s. Could use a design refresh since it's not very pretty.
July 11, 2019
A must have tool for every sales and marketing team
DiscoverOrg is used by the department only not across the whole organization. We are using DiscoverOrg for Sales and Marketing department. DiscoverOrg is solving business problems of the sales and marketing team for their data and information challenges. Our sales team is completely depending on DiscoverOrg for the cold lead generation and for this we fetch relevant data and information from DiscoverOrg like business email, business phone number, accounts information, contact information and all.
- DiscoverOrg is very good at account and contacts information. Their detail information are very accurate and relevant. This is the strength of DiscoverOrg.
- DiscoverOrg is great at providing direct phone numbers of your target contacts with ultimate accuracy, this is also a strength of DiscoverOrg.
- DiscoverOrg dashboards and reports features are just amazing and very informative. This is also a strength of DiscoverOrg.
- DiscoverOrg is very expensive, small startups may not able to afford this, so they need to think about it and start providing the solution to those small companies as well.
- When you need companies having employee size less than 30, DiscoverOrg will fail you, yes DiscoverOrg does not have a very huge amount of data for small and funded startups, this is the area where I think they must improve.
- DiscoverOrg is good at providing technology stack of a particular internet product companies but not great I say, because when I want technology stack of small companies like 30 to 50 employee size, DiscoverOrg not able to give a great result.
October 31, 2019
Discover what you didn't know about DiscoverOrg
DiscoverOrg is being used by the Commercial Sales Team at our organization specifically with our Outbound team. This allows them to prospect into different verticals, organizations, and provides them with top of the funnel lead generation. Another use case for DiscoverOrg is that it allows our inbound team to further qualify other members of the organization.
- DiscoverOrg allows us to quickly download a number of prospects very seamlessly without lagging or wait time, this is essential when working on a lead blitz.
- DiscoverOrg enables us to further filter through lead lists and apply customized filters to allow you to see the list in your preferred view
- It allows you to get verified emails and organizational charts which you can count on
- The UI and UX design of the platform made it very tough to look at on a day to day basis
- The direct dials were not always accurate
- The system sometimes crashes when pulling lead lists
October 31, 2019
A must for any prospecting salesperson
DiscoverOrg is used as an effort for prospecting and to get very good insight on company that we are targeting. Several departments are using it (Field sales, inside sales and marketing). It is very helpful to get org chart of companies, finding out emails, direct phone number or budget for a specific department.
- Provide contact information.
- Provide budgets by department.
- Finding similar organization.
- Interface
- Interactivity
- Reports are not easy to make
October 09, 2019
The most robust sales database
I use DiscoverOrg to find new leads for sales. I handle sales in several different areas of my company, and I have to find my own prospects/leads. I use DiscoverOrg to find those leads and contact them, generally via email. It's one of my main sources to find contact company contact information.
- Very robust and good interface
- Lots of granular data
- Tons of companies
- Payment is by credits, which are based on exporting contacts
- Could have more information on company financials
- Not sure if departmental data is always accurate
September 12, 2019
Solid tool for channel marketing and sales
DiscoverOrg is being used by our channel marketing team. It helps to identify contacts, see what technologies they are currently using and are potentially exploring. It also provides useful information around the business size, revenues, etc.
- Easy to use.
- Up to date information.
- Comprehensive data.
- Perhaps condense some of the search functions within the tool. There are a lot of options and it can be a little confusing until you get the hang of it.
November 01, 2019
Review of Discover.Org
Used by Sales department. Identifies new leads as well as provides ability to research detail on leads. Allows for drill down and segmentation research. Assists in allowing us to keep pipeline populated with leads.
- Segmentation of research
- Information detail provided for specific target
- Information is pretty accurate and up to date
- Good support for product
- Search criteria sometimes provides unexpected results so you have to play with the variables quite a bit to define your resultant set. Takes some getting used to.
- Sometimes hard to tell individuals exact rolls based on descriptions
June 24, 2019
DiscoverOrg - Hand Researched Data
We use DiscoverOrg to target specific accounts and for generating new prospecting within specific criteria. We use DiscoverOrg to find cyber and IT companies to prospect to. DiscoverOrg is great because it doesn't limit the number of contacts you have access to. Although, it's more expensive than other data subscriptions we have it is nice to pay an annual fee and not have to worry about the number of contacts/companies we can export.
It will be interesting to see the merge of DiscoverOrg and ZoomInfo and how this may make the cost and access to leads better and/or easier. Data from DiscoverOrg is accurate due to real data scrubbing and not AI performing the function. DiscoverOrg does away with the leg work to find the correct contact and contact information due to the research that is done by DiscoverOrg.
It will be interesting to see the merge of DiscoverOrg and ZoomInfo and how this may make the cost and access to leads better and/or easier. Data from DiscoverOrg is accurate due to real data scrubbing and not AI performing the function. DiscoverOrg does away with the leg work to find the correct contact and contact information due to the research that is done by DiscoverOrg.
- Scrubbing of data
- Extent of search criteria
- Shows what is not included in your subscription so you know it's there
- Access to more job descriptions without added higher level subscription
To the best of my knowledge DiscoverOrg is being used in the Sales and Marketing divisions. It solves the business problem of not knowing the appropriate contacts within the customer base, and not having accurate contact information.
- DiscoverOrg does a good job of gathering "mostly" accurate customer information by organization, which allows the user to reach the customer relatively quick.
- DiscoverOrg does a good job of providing relevant customer and company information. which provides the user inroads and awareness of the customers issues and current environment.
- DiscoverOrg integrates well with Salesforce.com, which allows the information to be transferred seamlessly with this CRM.
- DiscoverOrg segments customer access, therefore requiring additional costs for broader departmental information.
- Now that DiscoverOrg has acquired ZoomInfo, I would love to be able to access this information as well.
July 23, 2019
Great way to find contact information for executives
We used it to prospect and find new potential business. It was great for getting emails/information for C level executives.
- Accurate data.
- Great user interface.
- A bit pricey compared to competition.
October 31, 2019
DiscoverOrg: From Leads to Loyal Customers!
Our company uses DiscoverOrg in our marketing and admissions (sales) departments. It mainly helps us find prospects and leads.
- Complete and comprehensive data.
- Updated information on customers and companies.
- Helpful customer service team.
- Organization charts are a bonus!
- I have had to modify the search filters, sometimes I have to do this over and over.
- Filters for the "Scoops".
July 03, 2019
DiscoverOrg review by an AE who also uses SFDC
DiscoverOrg is used across our sales team, both Account Executives and Sales Development Reps. We use it to find and import new Accounts into Salesforce as well to enrich existing and new Account targets with contacts and contact information.
- API to Salesforce for automatic importing of accounts and contacts
- Email and Phone information for prospects
- Finding new accounts to prospect and being able to filter based on metadata
- Contacts aren't 100% current
- Email addresses aren't always right and phone numbers not always right
- API crashes sometimes when doing imports
DiscoverOrg is used by my organization for better contact information within accounts, insight into organization changes and alerts when companies are possibly in the market for new technology.
- Integration with Salesforce: very easy to automate the adding of new or unlisted accounts.
- Subscription services: sends daily alerts on changes within organizations of interest.
- Updating account information (new employees, number of employees, change of address, etc.).
- Contact information within accounts is sometimes very outdated or minimal.
- Opportunity Alerts: many times when companies are "surging" on a particular topic or area of interest it is after they have already completed an evaluation.
May 11, 2019
What I have Discovered about Discover.Org
The entire organization I work for uses Discover.org and it is mostly used to obtain information for business development, occasionally to acquire information on possible candidates. It is available to all employees whether they are working as a recruiter, an account manager or a full desk employee. We are also utilizing it for national accounts, contract, contract-to-hire, and direct hire verticals.
- It quickly slows you to see whether it is going to have access to what you are looking for or not, so at least a lot of time is not wasted.
- The search feature in being able to type in a company name or individual name is nice because it might still pull someone up from a previous company and there might still be a cell number provided.
- The sort feature with data is nice in being able to sort by name, title, etc
- The information provided is very hit or miss and often times inaccurate.
- Titles listed in discover.org are usually not the same as titles on individuals LinkedIn.
- Sometimes it is so fast to pull a company up while you are searching and it is nowhere near the company you wanted.
May 02, 2019
Great Tool for Prospecting
We use DiscoverOrg mainly while prospecting. It is a valuable tool when looking for contacts the have a specific role or job function. We can also use it to run opp alerts to let us know when a company has a specific initiative specific to our solutions. It also has the most up to date info, so we can see if certain employees are still with the company.
- Up to date info on employees, company initiatives and job functions.
- It is really easy to find new contacts and import them into our CRM.
- The integration with our CRM makes it very easy to navigate back in forth between DiscoverOrg and our CRM.
- Some of the advanced functions seem complicated.
- Could provide more on-demand training.
We use DiscoverOrg in a couple of different capacities. We use the site for basic lead intelligence as well as for integration with our CRM. With the acquisition of RainKing, the leads have improved somewhat, but still are not perfect. Additionally, the tool has been further integrated with our marketing tools to assist sales teams with coordinating and automating marketing campaign efforts as well.
- DiscoverOrg provides lead contact information that is supposed to have been verified by their reps within every 90 days, in order to ensure accurate data.
- DiscoverOrg provides the ability to connect with major CRMs and marketing automation tools for streamlined lead data importing.
- DiscoverOrg provides a simple user interface with the ability to filter by company, leadership, geography, and many other criteria that are necessary for effective data driven sales operations.
- DiscoverOrg leads are frequently inaccurate, and the party line that these leads are all being verified every 90 days is simply not accurate. Quite frequently, the leads are found to be very old data. On numerous occasions, the lead information would not have been accurate for several years (sometimes even more than 5 years old).
- DiscoverOrg does frequently add more leads to their system, but the data quality is an issue with the new leads as well. Users are left wondering what data to trust. Trial and error gets old when you're trying to reach the right person at the right time with the right message, and the data you are trusting is not dependable!
- DiscoverOrg has to compete with a plethora of other vendors that do the same thing, and they haven't demonstrated a truly significant differentiator that sets them apart from the competition.
December 12, 2018
DiscoverOrg - a highly useful and relatively easy tool for sales people looking to up their game
We use DiscoverOrg in a couple capacities:
1) For sales people it is a place to identify potential contacts/leads, gather intelligence about an account, and update our CRM with new relevant, contact information. This helps us by shortening the time needed to look in many places for the same information as well as begins the process of finding out relevant information to use on a sales call.
2) For marketing it is used as a tool for list building (for e-mail campaigns and to upload en masse to the CRM) as well as to keep account data properly maintained and clean. While not perfect, the information is significantly better than stock information provided by our CRM (HubSpot.)
1) For sales people it is a place to identify potential contacts/leads, gather intelligence about an account, and update our CRM with new relevant, contact information. This helps us by shortening the time needed to look in many places for the same information as well as begins the process of finding out relevant information to use on a sales call.
2) For marketing it is used as a tool for list building (for e-mail campaigns and to upload en masse to the CRM) as well as to keep account data properly maintained and clean. While not perfect, the information is significantly better than stock information provided by our CRM (HubSpot.)
- Demographic data for companies tends to be highly accurate, along with hierarchy, etc.
- The ability to navigate and get to various bits of information is really useful.
- Uploading information into the CRM is simple with one click, and other sites are highly accessible (for example, clicking through to a contact LinkedIn page)
- Response times when bad/faulty data is found are relatively quick (
- The ability to filter and create lists can be a bit challenging. This is partly due to the way organizations are structured -- from company to company a VP = Director = SVP, depending on industry, size, etc. so when trying to create a list you often have to pare down the results pretty significantly
- Company hierarchies are for the most part inaccurate past the top 2 layers of an organization.
- It would be nice if the scoops were expanded. 1) Be more "filterable" (they have a search filter but returns very little for my searches). As it stands you have to scroll through endless updates on various employees leaving/coming, non-relevant "news", and "high-level source indicates X" - it would be good to be able to filter by topic or filter out certain types of information with a few clicks. 2) Link to the announcement and/or source of the information more frequently (where appropriate - for example, merger announcement or press release on fiscal reports, etc.), and 3) differentiate between "source" info, and reported publicly info
January 15, 2019
NOT a Customer-First Company. Don't trust DiscoverOrg.
We are no longer using DiscoverOrg but used the product in 2018. I encouraged a client of mine to sign up for DiscoverOrg to support our Account-Based Marketing approach. Both marketing and sales used the platform.
- Good connection to Salesforce
- Helpful technical support
- There's a really high turnover of customer success managers. In a single year we were assigned three different customer success managers
- Their customer service and contract policies are unethical. They aren't clear on terms, hiding renewal language in the contract, that they then used to bully [us] into renewing.
- Very limited communication from customer success managers about the relationship, the use of the product, and no communication or notice about renewal before sending a bill and demanding payment for an increased price.
- Limited access to different industries. When we attempted to adjust our target market, their availability of industry data left us hamstrung and we didn't get much out of the second half of our year-long engagement.
December 19, 2018
DiscoverOrg: Discover Orgs Effectively
DiscoverOrg is being used across the entire company in order to find leads for our sales teams. It allows us to see the structure of an organization and effectively target prospects that would gain the most value from our product. It simplifies the need to do multiple Google searches and helps find data that may not be accessible otherwise.
- Contact info, including where individuals sit in the company hierarchy and where there HQ is.
- Reliable numbers and position titles.
- A streamlined interface that allows for import directly to your CRM.
- Though they have a lot of contacts, more would add value.
- Ability to upload as prospects into tools such as Outreach.
December 12, 2018
DiscoverOrg For ACCURATE Data
DiscoverOrg is our primary tool used to find qualified prospects for the sales team within territory accounts. It is used across the sales department and provides us with accurate information about organization hierarchy and contact methods. It saves us an incredible amount of time spent researching accounts and employees for the companies that we work with.
- ACCURATE DATA
- Easy to use
- Quickly export to Salesforce
- Research support
- SMB businesses don't have as accurate of data
- At times, some contact information is locked even if they are in a department that we have access to
- No notifications when an exported contact has changed organizations
December 12, 2018
DicoverOrg is amazing!
DiscoverOrg is used by the majority of my company for prospecting. It's nice to have direct contact information for potential clients. I really like the description of the company and job titles DiscoverOrg offers. Displaying the hierarchy within the company is also very useful.
- DiscoverOrg displays the last updated date for each contact, which is very helpful.
- Pulling contacts into a CRM is extremely easy with DiscoverOrg. I personally use the Chrome extension to pull contacts and companies into Salesforce. It's extremely easy to research prospects via LinkedIn and pull them into Salesforce all through this extension.
- If you find any incorrect information for a contact or company, it is easy to send in a "fix-it" request. The DiscoverOrg team will contact you when the mistake is resolved, as well as offer more information on the contact or company. The follow-up of the DiscoverOrg team is amazing.
- I will find a company title that is incorrect, but this is very rare. I have found maybe five mistakes in the names of the hundreds of companies I have researched.
December 12, 2018
Awesome prospecting tool
The whole SDR team used DiscoverOrg for prospecting.
- Has great information
- easy to see org tree of companies
- Great "similar" companies feature
- Can always use more contacts in each company
- Not as a big of a scoop as compared to ZoomInfo
- Seeing companies with over 1000 employees is expensive
DiscoverOrg is being used by our entire sales department. We use it for multiple purposes. First and foremost for researching department hierarchy and obtaining lead information. We also rely on DiscoverOrg as our source of truth for territory determination, company size, and subsidiary hierarchy. This makes it easy to solve any conflicts between reps and territories before they turn ugly.
- Overall accurate contact info for leads, both at a high level and day-to-day level within the company being targeted.
- Great org chart showing the chain of command and who each person reports to.
- Scoops are pretty accurate, and can confirm suspicions of new projects that are starting up.
- Scoops could be reported quicker
- Data could always be more accurate. It's not bad, but could always be cleaned out a little more thoroughly.
- Org charts could be a little easier to understand as far as what department each individual's role ultimately falls to on an executive level.
December 12, 2018
Great Product!
We use DiscoverOrg as a tool to build out our ABM strategy. We get the majority of our contacts from them and use them to find intent data about future projects as well.
- Very good and clean contact data
- Customer service is exceptional
- Constant product changes and contact refreshes
- Amount of contacts for smaller companies
- Integration issues with converting phone numbers into Salesforce.com
December 12, 2018
Cool
DiscoverOrg is being used across the entire company. It is primarily used by the BDR's.
- DiscoverOrg is a great prospecting tool. It gives you a top to bottom look of a company's team.
- DiscoverOrg is very user friendly and makes it easy to operate through a company's team.
- DiscoverOrg has a great implementation team that made the transition over smooth
- There appears to be too many blocks in the way of reaching who we need to reach.
- It doesn't always have the proper location for companies
- It needs to integrate better with Salesforce
DiscoverOrg Scorecard Summary
Feature Scorecard Summary
About DiscoverOrg
DiscoverOrg is a sales and marketing intelligence tool used by the top technology vendors, staffing companies and consultants targeting IT, finance, marketing, engineering, technology and product development departments of Fortune-ranked, mid-market, and SMB companies in North America and Europe.
Offered in the form of a constantly refreshed database, DiscoverOrg specializes in mapping out the org charts, including verified email addresses, direct-dial phone numbers, reporting structure, new projects and initiatives, and technology installed base. Each of the decision makers in the DiscoverOrg database are updated and refreshed by the company’s team of in-house researchers at least once every 90 days, enabling customers to reach the right person at the right company with the right message. DiscoverOrg says it is committed to creating a family of integrations with top sales enablement tools to support their customers' full technology stack.
Categories: Marketing Intelligence, Sales Intelligence
DiscoverOrg Screenshots
DiscoverOrg Integrations
Marketo, SugarCRM, Bullhorn ATS & CRM, Pipedrive, Outreach, Tellwise, SalesLoft, NetSuite, Act-On Software, HubSpot CRM, HubSpot, Oracle Eloqua, Pardot, Salesforce, Google Chrome, Microsoft Dynamics Connector, Talent Rover
DiscoverOrg Competitors
InsideView, ZoomInfo, RainKing (acquired by DiscoverOrg)
Pricing
Does not have featureFree Trial Available?No
Does not have featureFree or Freemium Version Available?No
Has featurePremium Consulting/Integration Services Available?Yes
Entry-level set up fee?No
DiscoverOrg Support Options
| Free Version | Paid Version | |
|---|---|---|
| Video Tutorials / Webinar | ||
| Phone | ||
| Live Chat | ||
| Forum/Community | ||
| FAQ/Knowledgebase |
DiscoverOrg Technical Details
| Deployment Types: | SaaS |
|---|---|
| Operating Systems: | Unspecified |
| Mobile Application: | No |
| Supported Countries: | North America, Global |