TrustRadius
https://media.trustradius.com/product-logos/nt/Zr/1576VITVF21N.PNGDiscoverOrg is the most accurate prospecting tool out there!DiscoverOrg is currently used by a department. The sales department or business development department (team of new business/hunters) for lead gen and prospecting purposes. The sales team/sales ops team that generates lists (2 sales ops leads that generates list) currently supports 4 verticals &amp; about 50 sales reps. Lists are generated weekly for the teams for Fortune 1000 companies for targeted campaigns that focus on industries/functions. The business problems that it solves for/addresses is finding the right target people at companies, and obtaining current email/phone information for them. In addition to highlighting hierarchies for prospecting decision-makers at large companies. It does not solve for finding information for smaller companies.,Prospecting Lists/Lead Gen - Discover Org does this very well because of it's ability to provide current information (email/phone) on an individual at a company. It's easy to segment & drill down by categories - to find the right targets to reach out to. Insights - DiscoverOrg is great at providing insights or "scopes" on prospects as well. Meaning it will show who is handling what project (Decision-Maker) and what projects they are particularly interested in at the moment/what initiatives. For example, the scopes may show that they are interested in AI initiatives or a Merger & Acquisition or Digital Transformation & will say who is in charge of the initiative. Stellar filtering capabilities - you can filter lists in so many ways. You can go by function, or even look at companies with small marketing teams (let's say less than 10), or you can search for companies with an "x" amount of $ budget for IT spend. Or even companies that use a specific HR workplace management system.,DiscoverOrg doesn't support smaller companies - so you can't prospect for SMB segment. It's mostly for larger companies. The price point is quite high per user. It's not a tool that can be used by 50 sales reps. It can only be used by 2 people since licenses cost $20,000 per license. It's not helpful to the sales team to wait for the turnaround times of sales ops to generate the lists and to have more users. If Filtering can be done with LOGIC or BOOLEAN system so that it can be even more precise. That is a Nice to Have. But mostly the price point is the main issue. Oh the UI/UX is not the most intuitive or pretty. It looks antiquated and from like the 90s. Could use a design refresh since it's not very pretty.,9,DiscoverOrg has had a positive impact on prospecting for the sales teams. It's increased efficiencies to be able to create a list of 1000s in less than 2 mins. It's been able to increase our number/rate of outreach, reduce time to prospect & increased our sales velocity to generate opportunities at a faster rate. The negative impact it has had on our team is that the sale team cannot use DiscoverOrg and it has to be used through our sales ops team because of permission issues/access issues. The ability to reach a large list of prospects has provided an ROI. We are getting a Return on Investment. I just am not the one who manages the costs so don't know to what extent it's paid for itself.,ZoomInfo, LeadGenius and LinkedIn Sales Navigator,The reports that are generated are generally for targeted prospecting lists. This can be to be very specific about a function or role at a company, for a company with a small marketing team of fewer than 10 people (so they will need more marketing help), seniority level of the prospect, the keywords in the title and the company names. You can do multiple companies at a time for the lists - which is very helpful for your target accounts/lists. Yes the reports are robust and meet our needs.,ZoomInfo, LinkedIn Sales Navigator, LeadGeniusA must have tool for every sales and marketing teamDiscoverOrg is used by the department only not across the whole organization. We are using DiscoverOrg for Sales and Marketing department. DiscoverOrg is solving business problems of the sales and marketing team for their data and information challenges. Our sales team is completely depending on DiscoverOrg for the cold lead generation and for this we fetch relevant data and information from DiscoverOrg like business email, business phone number, accounts information, contact information and all.,DiscoverOrg is very good at account and contacts information. Their detail information are very accurate and relevant. This is the strength of DiscoverOrg. DiscoverOrg is great at providing direct phone numbers of your target contacts with ultimate accuracy, this is also a strength of DiscoverOrg. DiscoverOrg dashboards and reports features are just amazing and very informative. This is also a strength of DiscoverOrg.,DiscoverOrg is very expensive, small startups may not able to afford this, so they need to think about it and start providing the solution to those small companies as well. When you need companies having employee size less than 30, DiscoverOrg will fail you, yes DiscoverOrg does not have a very huge amount of data for small and funded startups, this is the area where I think they must improve. DiscoverOrg is good at providing technology stack of a particular internet product companies but not great I say, because when I want technology stack of small companies like 30 to 50 employee size, DiscoverOrg not able to give a great result.,9,After using DiscoverOrg, our lead are now well qualified and suitable. We are able to generate good and qualified. This is the positive impact. After using DiscoverOrg, our sales team is now able to cold call the target contacts, the number provided by DiscoverOrg, the interaction held is now increased and we are able to produce good leads. After using DiscoverOrg, we are able to understand better because of their reports and dashboards which is very informative.,ZoomInfo, Datanyze, Crunchbase, LinkedIn Sales Navigator, InsideView and DataFox,I generate reports of accounts and information, like business phone numbers, business email IDs, technology stack of the particular company. DiscoverOrg reports are very easy to use we can customize it very easily so whatever my needs are, DiscoverOrg is able to give this. Some reports I fetch from it about particular campaign as well.,ZoomInfo, LinkedIn Sales Navigator, Datanyze, DataFox, PitchBook, CrunchbaseSolid tool for channel marketing and salesDiscoverOrg is being used by our channel marketing team. It helps to identify contacts, see what technologies they are currently using and are potentially exploring. It also provides useful information around the business size, revenues, etc.,Easy to use. Up to date information. Comprehensive data.,Perhaps condense some of the search functions within the tool. There are a lot of options and it can be a little confusing until you get the hang of it.,9,Helpful customer profile information. The contact information is great.,ZoomInfo,Customer profile reports, contact lists all meet our needs.,ConversicaDiscoverOrg - Hand Researched DataWe use DiscoverOrg to target specific accounts and for generating new prospecting within specific criteria. We use DiscoverOrg to find cyber and IT companies to prospect to. DiscoverOrg is great because it doesn't limit the number of contacts you have access to. Although, it's more expensive than other data subscriptions we have it is nice to pay an annual fee and not have to worry about the number of contacts/companies we can export. It will be interesting to see the merge of DiscoverOrg and ZoomInfo and how this may make the cost and access to leads better and/or easier. Data from DiscoverOrg is accurate due to real data scrubbing and not AI performing the function. DiscoverOrg does away with the leg work to find the correct contact and contact information due to the research that is done by DiscoverOrg.,Scrubbing of data Extent of search criteria Shows what is not included in your subscription so you know it's there,Access to more job descriptions without added higher level subscription,10,We have seen ROI due to not having to research leads,ZoomInfo,We use company and contact searches in DiscoverOrg, we don't currently use other features within DiscoverOrg.,ZoomInfoWhat I have Discovered about Discover.OrgThe entire organization I work for uses Discover.org and it is mostly used to obtain information for business development, occasionally to acquire information on possible candidates. It is available to all employees whether they are working as a recruiter, an account manager or a full desk employee. We are also utilizing it for national accounts, contract, contract-to-hire, and direct hire verticals.,It quickly slows you to see whether it is going to have access to what you are looking for or not, so at least a lot of time is not wasted. The search feature in being able to type in a company name or individual name is nice because it might still pull someone up from a previous company and there might still be a cell number provided. The sort feature with data is nice in being able to sort by name, title, etc,The information provided is very hit or miss and often times inaccurate. Titles listed in discover.org are usually not the same as titles on individuals LinkedIn. Sometimes it is so fast to pull a company up while you are searching and it is nowhere near the company you wanted.,5,I am not aware of what it cost for us to use it to answer this effectively. If I were using my time as a cost, the ROI would be negative for using discover.org. Discover.org is never my first choice in trying to find information.,ZoomInfo, Lead411, Hoover's (Legacy) and Bullhorn CRM,I do not generate any reports with DiscoverOrg. I do from time to time take the information that I find in DiscoverOrg and transfer it into my own reports which I keep in google drive or in Microsoft Teams. The personal reports I create are in the image of the excel format.,ZoomInfo, Lead411, Bullhorn CRMGreat Tool for ProspectingWe use DiscoverOrg mainly while prospecting. It is a valuable tool when looking for contacts the have a specific role or job function. We can also use it to run opp alerts to let us know when a company has a specific initiative specific to our solutions. It also has the most up to date info, so we can see if certain employees are still with the company.,Up to date info on employees, company initiatives and job functions. It is really easy to find new contacts and import them into our CRM. The integration with our CRM makes it very easy to navigate back in forth between DiscoverOrg and our CRM.,Some of the advanced functions seem complicated. Could provide more on-demand training.,10,Time Saved. It allows us to spend more time working qualified leads and contacts and less time vetting.,LinkedIn Sales Navigator,Opp Alerts is the only report function I have used.,LinkedIn Sales Navigator, Slack, GoToMeetingGreat way to find contact information for executivesWe used it to prospect and find new potential business. It was great for getting emails/information for C level executives.,Accurate data. Great user interface.,A bit pricey compared to competition.,8,What we sell is very niche and often to smaller companies so it didn't work all that well. The data is great if your mostly going after C level executives.,DiscoverOrg review by an AE who also uses SFDCDiscoverOrg is used across our sales team, both Account Executives and Sales Development Reps. We use it to find and import new Accounts into Salesforce as well to enrich existing and new Account targets with contacts and contact information.,API to Salesforce for automatic importing of accounts and contacts Email and Phone information for prospects Finding new accounts to prospect and being able to filter based on metadata,Contacts aren't 100% current Email addresses aren't always right and phone numbers not always right API crashes sometimes when doing imports,8,Positive ROI for reducing admin time for ae's and sdr's New meetings sourced from info in DiscoOrg Negative impact from sometimes DiscoverOrg having conflicting info with other data sources,ZoomInfo, DataFox and LinkedIn Sales Navigator,Contacts and Accounts. They generally meet my needs,Outreach, Slack, LinkedIn Sales NavigatorCould use improvement, but overall a very helpful productDiscoverOrg is used by my organization for better contact information within accounts, insight into organization changes and alerts when companies are possibly in the market for new technology.,Integration with Salesforce: very easy to automate the adding of new or unlisted accounts. Subscription services: sends daily alerts on changes within organizations of interest. Updating account information (new employees, number of employees, change of address, etc.).,Contact information within accounts is sometimes very outdated or minimal. Opportunity Alerts: many times when companies are "surging" on a particular topic or area of interest it is after they have already completed an evaluation.,7,Less time spent researching prospects. Less time manually inputting data into Salesforce. Good insight to past/current technologies an organization has or has used.,ZoomInfo,DailyScoop: current events, organizational changes—YES OppAlerts: visibility into developing sales opportunities based on website visits and internet search history–SOMEWHAT. Many times OppAlerts populated after a company had already made a decision on the specific topic referenced in the alert.DiscoverOrg provides lead and customer data that is sometimes accurateWe use DiscoverOrg in a couple of different capacities. We use the site for basic lead intelligence as well as for integration with our CRM. With the acquisition of RainKing, the leads have improved somewhat, but still are not perfect. Additionally, the tool has been further integrated with our marketing tools to assist sales teams with coordinating and automating marketing campaign efforts as well.,DiscoverOrg provides lead contact information that is supposed to have been verified by their reps within every 90 days, in order to ensure accurate data. DiscoverOrg provides the ability to connect with major CRMs and marketing automation tools for streamlined lead data importing. DiscoverOrg provides a simple user interface with the ability to filter by company, leadership, geography, and many other criteria that are necessary for effective data driven sales operations.,DiscoverOrg leads are frequently inaccurate, and the party line that these leads are all being verified every 90 days is simply not accurate. Quite frequently, the leads are found to be very old data. On numerous occasions, the lead information would not have been accurate for several years (sometimes even more than 5 years old). DiscoverOrg does frequently add more leads to their system, but the data quality is an issue with the new leads as well. Users are left wondering what data to trust. Trial and error gets old when you're trying to reach the right person at the right time with the right message, and the data you are trusting is not dependable! DiscoverOrg has to compete with a plethora of other vendors that do the same thing, and they haven't demonstrated a truly significant differentiator that sets them apart from the competition.,6,Overall, the tools we use from DiscoverOrg have had a positive impact on our business objectives, but just like any successful sales organization, we don't keep all of our ROI eggs in one basket. DiscoverOrg is good for sales companies looking to enhance their CRM lead/contact lists with lead quantity. Frankly, tighter integration with CRMs for heads up monitoring of bad data and sales intelligence prompting their repository to flag questionable data would be a great place for them to invest. Obviously, the tight rope that would need to be walked would be the fact that the CRM has plenty of other data they they should not have access to, but a simple check box in the most popular CRMs to notify DiscoverOrg that certain data is not accurate and a simple way to notify what is not accurate would be a great place to start! DiscoverOrg is better than many company/lead data providers; contact information is hit or miss, and some leads simply contain old data, but by and large, the tool does what it claims, and the data is far from the worst that is available.,D&B, D&B Hoovers (formerly Avention), Data.com, InsideSales.com Predictive Playbooks, LinkedIn Sales Navigator, Datanyze, SellHack, Alexa, ZoomInfo, Lead411, InsideView, DataFox, AeroLeads, Found.ly, Datorama and MailBoxValidator,We can manually generate lead, contact and company reports, which can then pull directly into our CRM as well as into at least of of our major marketing automation tools. The ability exists to pull directly in from DiscoverOrg, however, we have found that doing so from DiscoverOrg into the CRM and then from the CRM into the marketing automation tool does seem to provide a better overall experience. Occasionally the data pulls from DiscoverOrg into the marketing automation tool does not pull the data perfectly, and then problems ensue requiring more manual processes in order to ensure accurate data across multiple systems.,Data.com, WebEx Meetings, Microsoft 365 Business,,1,Sales related company/lead level data pulls Marketing related company/lead level data pulls Ongoing maintenance of customer and prospect data within our CRM,The ability to bypass the CRM and pull data directly into the marketing automation tool has proven to be novel and somewhat fraught with difficulty. In theory, the idea is very valuable, but in practice, the limitations of data pulled depends on too many fields that can cause more headaches. The integration is not bad, but it is not perfect. The tool is one of our main sources for purely cold leads. We supplement with many other tools to provide additional leads sand contact data, but it is great for a base line level of lead supplementation. The tool is great for introductory lead data and the acquistion of RainKing was a boon for their company. The filters are a great additional level of functionality for those interested in using their site for tailoring lead lists as well.,The tool will continue to be used in its current capacity for the foreseeable future. Tighter integration with LinkedIn would be a phenomenal functional differentiator for DiscoverOrg. Tigher integration with CRMs for ongoing data quality would be necessary for providing industry leading data quality.,7DiscoverOrg - a highly useful and relatively easy tool for sales people looking to up their gameWe use DiscoverOrg in a couple capacities: 1) For sales people it is a place to identify potential contacts/leads, gather intelligence about an account, and update our CRM with new relevant, contact information. This helps us by shortening the time needed to look in many places for the same information as well as begins the process of finding out relevant information to use on a sales call. 2) For marketing it is used as a tool for list building (for e-mail campaigns and to upload en masse to the CRM) as well as to keep account data properly maintained and clean. While not perfect, the information is significantly better than stock information provided by our CRM (HubSpot.),Demographic data for companies tends to be highly accurate, along with hierarchy, etc. The ability to navigate and get to various bits of information is really useful. Uploading information into the CRM is simple with one click, and other sites are highly accessible (for example, clicking through to a contact LinkedIn page) Response times when bad/faulty data is found are relatively quick (<24h) and appear to be done by a human rather than a robot! They are willing to offer regular training or on-demand up-skilling to make the most of the system Contact data tends to be fairly accurate (phone, email, etc.) and usually they have the right titles for people,The ability to filter and create lists can be a bit challenging. This is partly due to the way organizations are structured -- from company to company a VP = Director = SVP, depending on industry, size, etc. so when trying to create a list you often have to pare down the results pretty significantly Company hierarchies are for the most part inaccurate past the top 2 layers of an organization. It would be nice if the scoops were expanded. 1) Be more "filterable" (they have a search filter but returns very little for my searches). As it stands you have to scroll through endless updates on various employees leaving/coming, non-relevant "news", and "high-level source indicates X" - it would be good to be able to filter by topic or filter out certain types of information with a few clicks. 2) Link to the announcement and/or source of the information more frequently (where appropriate - for example, merger announcement or press release on fiscal reports, etc.), and 3) differentiate between "source" info, and reported publicly info,8,I can't speak to hard numbers but can say I save time daily using the tool.,D&B Hoovers (formerly Avention) and ONESOURCE,Contact reports for companies in my accounts -- they work but require a lot of clean-up after the fact due to different org structures and titles.,HubSpot CRM, Microsoft Office 2016, Cisco WebEx Teams (formerly Cisco Spark), WebEx Meetings, NetSuiteNOT a Customer-First Company. Don't trust DiscoverOrg.We are no longer using DiscoverOrg but used the product in 2018. I encouraged a client of mine to sign up for DiscoverOrg to support our Account-Based Marketing approach. Both marketing and sales used the platform.,Good connection to Salesforce Helpful technical support,There's a really high turnover of customer success managers. In a single year we were assigned three different customer success managers Their customer service and contract policies are unethical. They aren't clear on terms, hiding renewal language in the contract, that they then used to bully [us] into renewing. Very limited communication from customer success managers about the relationship, the use of the product, and no communication or notice about renewal before sending a bill and demanding payment for an increased price. Limited access to different industries. When we attempted to adjust our target market, their availability of industry data left us hamstrung and we didn't get much out of the second half of our year-long engagement.,1,We experienced no ROI from using DiscoverOrg,HubSpot, Salesforce App CloudDiscoverOrg: Discover Orgs EffectivelyDiscoverOrg is being used across the entire company in order to find leads for our sales teams. It allows us to see the structure of an organization and effectively target prospects that would gain the most value from our product. It simplifies the need to do multiple Google searches and helps find data that may not be accessible otherwise.,Contact info, including where individuals sit in the company hierarchy and where there HQ is. Reliable numbers and position titles. A streamlined interface that allows for import directly to your CRM.,Though they have a lot of contacts, more would add value. Ability to upload as prospects into tools such as Outreach.,10,This has saved me countless hours of research which, in my opinion, is an immeasurable ROI. If you value time, this product is for you. If you don't, you should still use this product, because your boss probably does.,ZoomInfo,I usually just export a list of targets to Salesforce, which has met my needs perfectly.,OutreachDiscoverOrg For ACCURATE DataDiscoverOrg is our primary tool used to find qualified prospects for the sales team within territory accounts. It is used across the sales department and provides us with accurate information about organization hierarchy and contact methods. It saves us an incredible amount of time spent researching accounts and employees for the companies that we work with.,ACCURATE DATA Easy to use Quickly export to Salesforce Research support,SMB businesses don't have as accurate of data At times, some contact information is locked even if they are in a department that we have access to No notifications when an exported contact has changed organizations,9,Save significant time on researching prospects which in turn allows me to be more effective at quantity in prospecting Helps to have a clean CRM with exporting contacts, giving the whole organization an effective source of truth,ZoomInfo,I use DiscoveryOrg to generate reports for organizational hierarchy so that I have a clear understanding of which team members report to decision makers.,LinkedIn Sales Navigator, Groove, SlackDicoverOrg is amazing!DiscoverOrg is used by the majority of my company for prospecting. It's nice to have direct contact information for potential clients. I really like the description of the company and job titles DiscoverOrg offers. Displaying the hierarchy within the company is also very useful.,DiscoverOrg displays the last updated date for each contact, which is very helpful. Pulling contacts into a CRM is extremely easy with DiscoverOrg. I personally use the Chrome extension to pull contacts and companies into Salesforce. It's extremely easy to research prospects via LinkedIn and pull them into Salesforce all through this extension. If you find any incorrect information for a contact or company, it is easy to send in a "fix-it" request. The DiscoverOrg team will contact you when the mistake is resolved, as well as offer more information on the contact or company. The follow-up of the DiscoverOrg team is amazing.,I will find a company title that is incorrect, but this is very rare. I have found maybe five mistakes in the names of the hundreds of companies I have researched.,10,DicoverOrg has definitely had a dramatic impact on ROI for my company.Awesome prospecting toolThe whole SDR team used DiscoverOrg for prospecting.,Has great information easy to see org tree of companies Great "similar" companies feature,Can always use more contacts in each company Not as a big of a scoop as compared to ZoomInfo Seeing companies with over 1000 employees is expensive,7,ZoomInfo,None,Outreach, Salesforce App CloudGreat resource for lead generation, with some extras that come in handyDiscoverOrg is being used by our entire sales department. We use it for multiple purposes. First and foremost for researching department hierarchy and obtaining lead information. We also rely on DiscoverOrg as our source of truth for territory determination, company size, and subsidiary hierarchy. This makes it easy to solve any conflicts between reps and territories before they turn ugly.,Overall accurate contact info for leads, both at a high level and day-to-day level within the company being targeted. Great org chart showing the chain of command and who each person reports to. Scoops are pretty accurate, and can confirm suspicions of new projects that are starting up.,Scoops could be reported quicker Data could always be more accurate. It's not bad, but could always be cleaned out a little more thoroughly. Org charts could be a little easier to understand as far as what department each individual's role ultimately falls to on an executive level.,8,Great ROI in regards to saving reps time they would have otherwise spent scrounging the internet for contact info.,Data.com,We use DiscoverOrg to generate reports based on industry, keyword, technology, executive level, all within the confines of a territory using either states/provinces, zip codes, employee number, and education vs government vs commercial,Outreach, LinkedIn Sales Navigator, Atlassian ConfluenceGreat Product!We use DiscoverOrg as a tool to build out our ABM strategy. We get the majority of our contacts from them and use them to find intent data about future projects as well.,Very good and clean contact data Customer service is exceptional Constant product changes and contact refreshes,Amount of contacts for smaller companies Integration issues with converting phone numbers into Salesforce.com,10,We have seen a dramatic increase in meetings scheduled since getting DiscoverOrgCoolDiscoverOrg is being used across the entire company. It is primarily used by the BDR's.,DiscoverOrg is a great prospecting tool. It gives you a top to bottom look of a company's team. DiscoverOrg is very user friendly and makes it easy to operate through a company's team. DiscoverOrg has a great implementation team that made the transition over smooth,There appears to be too many blocks in the way of reaching who we need to reach. It doesn't always have the proper location for companies It needs to integrate better with Salesforce,10,So far it has had about a neutral impact. We are still in implementation mode It will eventually help us greatly,RainKing (acquired by DiscoverOrg),I generate prospecting reports and pain points for companies. In terms of prospecting it is a great tool to see where everyone lines up in the company and how they can be reached out to. The Scoops page then helps me lock in on what the company is currently going through and how we can help.,ConnectAndSellIf you need help prospecting this is your TOOL!DiscoverOrg is used within our marketing department to help us identify the correct targets. We're constantly revising who could use our software so it's an ongoing process and having the right tools to help us narrow that search down is incredibly important. We have tools such as LinkedIn Navigator however this only provides you with a minimum amount of information. With DiscoverOrg we've been able to identify companies, what technologies they're utilizing, and even which departments to target. It's made us much more effective.,DiscoverOrg is used within our marketing department to help us identify the correct targets. We're constantly revising who could use our software so it's an ongoing process and having the right tools to help us narrow that search down is incredibly important. With DiscoverOrg we've been able to identify companies, what technologies they're utilizing, and even which departments to target. It's made us much more effective. You're able to equip yourself with information on how to contact decision makers. This is an incredible tool for prospecting as you can narrow companies you target as well as finding similar companies!,Occasionally we'll run into only having a company number which can be difficult to get the right person if blocked by a gatekeeper. Integrations with a CRM can be clunky at times when uploading contacts or leads. There's a strong base for finding contacts however you have to pay for each department you wish to search.,9,We've already updated many of the existing records! We've been able to identify targets who have moved within an organization and therefore become a decision maker. The amount of opportunities we've seen from this tool has already helped our entire department by 20%.,,We've been able to generate a better targeted top 25 companies approach. This type of report has been giving us a approach that is much more effective. Also with reports we've generated more opportunities and seen the churn rate on leads come down as we now have data that is more reliable.,ConnectAndSell, LinkedIn Sales Navigator, OutreachDig deeper into your prospect pool with key insights and reports at the account levelRight now DiscoverOrg is being used solely inside the sales team. We are looking into some integrations that are needed to expand the usage to other departments but right now we are trying to find the best way to use the platform to enable the sales organization. The key features that we use are the Opp Alerts, Scoops and Account Profiles. This helps our team see what is top of mind for a prospect and what we need to focus on.,DiscoverOrg is an intuitive solution and once you have spent 30 minutes or so exploring it you can navigate very easily. It was a quick and easy training. Setting up a report to be sent to you each day with alerts about prospects that are important to you is simple. You don't get bogged down filling out unnecessary fields. The Org Chart feature is really good if you are working in a field where the business and IT functions are a key area of focus. Many times these get updated regularly so you can have the latest and greatest org chart.,I work in an industry that DiscoverOrg has limited experience in. For this reason, many of the prospects I have identified on my own are not in their platform. I think sometimes the Scoops are a little dated before I get them. It would be nice to have an easier way to add keywords into the OppAlerts functionality. When I made a request, I was told it would take 6 to 9 months.,7,It is still a little early to tell here. I believe in a year or so once DiscoverOrg's platform has matured in my industry, we will see greater ROI. We will continue to get creative in how we use this solution. I think if DiscoverOrg can speed up their timelines with requests we could see immediate returns. Having to wait 6 to 9 months for keywords to be added to the OppAlerts functionality seems extreme. I have also asked for companies to be added to their platform and I did not receive a response. I have not lost my optimism around the solution but it's hard to prove ROI when we don't get updates on what is most important to our business.,Mintigo, 6sense and Data.com,I generate reports that are emailed to me every day that include Scoops for companies that have specific technologies in place. I also set up a report that sends me any mention of Pains, Executive Level Changes, Projects and these are specific to schools within my prospect group. I believe others on the team set up reports for OppAlerts so I'll have to look into doing that too.,Terminus, InsideSales.com Predictive Playbooks, Zoom, Microsoft Office 365, Skype for Business (formerly Lync), Concur Travel and Expense, Paylocity Web PayA great macro level tool for understanding businessesDiscoverOrg is okay but generally seems like the information is either incorrect or out of date. We used it to try and bracket companies by size for territory purposes and it often created more problems than solutions as Discover would provide one figure for a company but public documents might provide other figures. This made it especially difficult to trust info about private companies.,I think DiscoverOrg is great at breaking down high-level org charts. The financial data, when accurate, is great insight.,It's difficult to ensure that Discover Org financial data is correct. Granular org charts are almost never correct. When people move on to a different job, Discover Org is usually the last to know.,1,None.,None.,Salesforce App Cloud, LinkedIn Sales NavigatorDiscoverOrg has completely changed my prospecting motion!We are currently in an evaluation phase of DiscoverOrg. This means that we have had a limited amount of access in order to determine its value within the Sales organization. It is also actively being used within our Marketing department for lead enrichment.,DiscoverOrg is phenomenal at providing accurate telephone numbers for prospects, which leads to much better prospecting efforts. DiscoverOrg's trigger alerts are incredibly helpful to be made aware when a customer's budget opens up, when their fiscal year begins, and ultimately appropriate timing for engagement. DiscoverOrg's lists and reports are great for prospecting and lead enrichment.,DiscoverOrg's UI could be a bit more digestible, as sometimes I feel as though I'm getting lost among all of the different features. DiscoverOrg's Salesforce integration is great, but its Chrome extension can be a bit fickle when prospecting directly via a prospect's website. DiscoverOrg's scope of smaller companies is quite narrow, so more information into smaller businesses would be incredibly helpful.,10,Thus far it has at the very least made the data that we have in Salesforce much more reliable, as we have a lot of data that was imported may years ago. I have actually been able to get into contact with multiple peers of leaders in targeted positions, therefore increasing the deal size of several deals in my pipeline. Trigger alerts has made the timing of my outreach perfect for when budget has opened up within a company, which then led to several very short cycled closed deals.,Datanyze, ZoomInfo and D&B Hoovers (formerly Avention),I have not yet created any specific reports within DiscoverOrg. The only feature that I have utilized that would slightly resemble a report would be trigger alerts, which essentially allows me to pinpoint certain companies to understand when budget becomes available.,Outreach, LinkedIn Sales Navigator, Zoom Video WebinarA look through my eyes at DiscoverOrgRight now, DiscoverOrg is being used for a portion of our prospecting efforts inside of the sales, business development, and channel sales departments. We use it in conjunction with some other tools as well.,Provides detailed overviews on specific organizations Keeps updated records in its system Is very user friendly,I'm not a fan of how they lock certain departments for purchase Their business model isn't as appealing to me as other tools,7,Positively helped us obtain more leads Lead to more conversations with clients Isn't the most intuitive tool to use,LinkedIn Sales Navigator, RainKing (acquired by DiscoverOrg) and ZoomInfo,The reports that I generate with DiscoverOrg are used for mass lists and they seem to meet my needs quite well.,RainKing (acquired by DiscoverOrg), LinkedIn Sales Navigator, ZoomInfoDiscoverOrg: Helping you build a better pipeline, make quality calls, and use specific triggers.DiscoverOrg is being used by a good portion of our Sales Organization.,Org Charts. Scoops. Triggers. Finding Emails and Phone numbers.,Contact information is sometimes out of date. The "scoops" that you set up could include more detailed information. Updated information (compared to LinkedIn) could be better.,9,Positive: Has helped me get more customers. Positive: Has helped me build more pipeline. Positive: Has given me detailed information to improve my calls and initial contact with potential customers.,Yesware,New Customer Lists. Scoops. Org Charts.,Outreach, Workfront, ZoomInfo
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DiscoverOrg
203 Ratings
Score 8.0 out of 101
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DiscoverOrg
203 Ratings
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Score 8.0 out of 101

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Tina Lai profile photo
Score 9 out of 10
Vetted Review
Verified User
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DiscoverOrg is currently used by a department. The sales department or business development department (team of new business/hunters) for lead gen and prospecting purposes. The sales team/sales ops team that generates lists (2 sales ops leads that generates list) currently supports 4 verticals & about 50 sales reps. Lists are generated weekly for the teams for Fortune 1000 companies for targeted campaigns that focus on industries/functions. The business problems that it solves for/addresses is finding the right target people at companies, and obtaining current email/phone information for them. In addition to highlighting hierarchies for prospecting decision-makers at large companies. It does not solve for finding information for smaller companies.
  • Prospecting Lists/Lead Gen - Discover Org does this very well because of it's ability to provide current information (email/phone) on an individual at a company. It's easy to segment & drill down by categories - to find the right targets to reach out to.
  • Insights - DiscoverOrg is great at providing insights or "scopes" on prospects as well. Meaning it will show who is handling what project (Decision-Maker) and what projects they are particularly interested in at the moment/what initiatives. For example, the scopes may show that they are interested in AI initiatives or a Merger & Acquisition or Digital Transformation & will say who is in charge of the initiative.
  • Stellar filtering capabilities - you can filter lists in so many ways. You can go by function, or even look at companies with small marketing teams (let's say less than 10), or you can search for companies with an "x" amount of $ budget for IT spend. Or even companies that use a specific HR workplace management system.
  • DiscoverOrg doesn't support smaller companies - so you can't prospect for SMB segment. It's mostly for larger companies.
  • The price point is quite high per user. It's not a tool that can be used by 50 sales reps. It can only be used by 2 people since licenses cost $20,000 per license. It's not helpful to the sales team to wait for the turnaround times of sales ops to generate the lists and to have more users.
  • If Filtering can be done with LOGIC or BOOLEAN system so that it can be even more precise. That is a Nice to Have. But mostly the price point is the main issue.
  • Oh the UI/UX is not the most intuitive or pretty. It looks antiquated and from like the 90s. Could use a design refresh since it's not very pretty.
DiscoverOrg is well suited for hunters that are prospecting Fortune 1000 companies and ones that need to be strategic about getting into a large organization. It well-suited to see the hierarchy and also to see what the target/prospects are interested in/initiative-wise to be able to speak to what may be a potential pain point for them. It's really great for getting the information you need about a company holistically with budgets/revenues/team sizes/employee counts/industries etc. The information it gathers is very accurate and precise for lead generation and prospecting. DiscoverOrg doesn't make as much sense for a sales team that is focusing on small accounts or startups or company sizes of less than 500 employees. Also, it actually isn't able to filter/find "Strategy" roles or "Corporate Development" roles as much. And it can't pull in lists based on "Previous Companies Worked At".
Read Tina Lai's full review
Asif Ismail profile photo
Score 9 out of 10
Vetted Review
Verified User
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DiscoverOrg is used by the department only not across the whole organization. We are using DiscoverOrg for Sales and Marketing department. DiscoverOrg is solving business problems of the sales and marketing team for their data and information challenges. Our sales team is completely depending on DiscoverOrg for the cold lead generation and for this we fetch relevant data and information from DiscoverOrg like business email, business phone number, accounts information, contact information and all.
  • DiscoverOrg is very good at account and contacts information. Their detail information are very accurate and relevant. This is the strength of DiscoverOrg.
  • DiscoverOrg is great at providing direct phone numbers of your target contacts with ultimate accuracy, this is also a strength of DiscoverOrg.
  • DiscoverOrg dashboards and reports features are just amazing and very informative. This is also a strength of DiscoverOrg.
  • DiscoverOrg is very expensive, small startups may not able to afford this, so they need to think about it and start providing the solution to those small companies as well.
  • When you need companies having employee size less than 30, DiscoverOrg will fail you, yes DiscoverOrg does not have a very huge amount of data for small and funded startups, this is the area where I think they must improve.
  • DiscoverOrg is good at providing technology stack of a particular internet product companies but not great I say, because when I want technology stack of small companies like 30 to 50 employee size, DiscoverOrg not able to give a great result.
Well suited:- DiscoverOrg is well suited when your target accounts employee size is more than 60, they will give you every relevant information like technology stack, new initiatives and in contacts, they will give you business emails and direct numbers.
Less appropriate:- when your target accounts employee size is less than 30 and funded startups, in this area DiscoverOrg is less appropriate.
Read Asif Ismail's full review
Richard Marvin profile photo
Score 9 out of 10
Vetted Review
Verified User
Review Source
DiscoverOrg is being used by our channel marketing team. It helps to identify contacts, see what technologies they are currently using and are potentially exploring. It also provides useful information around the business size, revenues, etc.
  • Easy to use.
  • Up to date information.
  • Comprehensive data.
  • Perhaps condense some of the search functions within the tool. There are a lot of options and it can be a little confusing until you get the hang of it.
The information it gives is incredibly valuable to the sales and marketing teams. It provides a centralized source of information to gather customer insights and provides good opportunities to find alternate decision-makers that otherwise might not have been easy to identify.
Read Richard Marvin's full review
Veronica Hugh profile photo
Score 10 out of 10
Vetted Review
Verified User
Review Source
We use DiscoverOrg to target specific accounts and for generating new prospecting within specific criteria. We use DiscoverOrg to find cyber and IT companies to prospect to. DiscoverOrg is great because it doesn't limit the number of contacts you have access to. Although, it's more expensive than other data subscriptions we have it is nice to pay an annual fee and not have to worry about the number of contacts/companies we can export.
It will be interesting to see the merge of DiscoverOrg and ZoomInfo and how this may make the cost and access to leads better and/or easier. Data from DiscoverOrg is accurate due to real data scrubbing and not AI performing the function. DiscoverOrg does away with the leg work to find the correct contact and contact information due to the research that is done by DiscoverOrg.
  • Scrubbing of data
  • Extent of search criteria
  • Shows what is not included in your subscription so you know it's there
  • Access to more job descriptions without added higher level subscription
Any company that is looking for specific industries that DiscoverOrg maintains would benefit from choosing DiscoverOrg for a lead database. The cost is worth the lack of effort needed to source leads and now with the merge of ZoomInfo will make it even more fruitful to partner with DiscoverOrg on lead generation.
Read Veronica Hugh's full review
Wendy Cogan profile photo
Score 5 out of 10
Vetted Review
Verified User
Review Source
The entire organization I work for uses Discover.org and it is mostly used to obtain information for business development, occasionally to acquire information on possible candidates. It is available to all employees whether they are working as a recruiter, an account manager or a full desk employee. We are also utilizing it for national accounts, contract, contract-to-hire, and direct hire verticals.
  • It quickly slows you to see whether it is going to have access to what you are looking for or not, so at least a lot of time is not wasted.
  • The search feature in being able to type in a company name or individual name is nice because it might still pull someone up from a previous company and there might still be a cell number provided.
  • The sort feature with data is nice in being able to sort by name, title, etc
  • The information provided is very hit or miss and often times inaccurate.
  • Titles listed in discover.org are usually not the same as titles on individuals LinkedIn.
  • Sometimes it is so fast to pull a company up while you are searching and it is nowhere near the company you wanted.
I have tried multiple programs and Discover.org is by far my least favorite. Now, this could be the version my company has purchased, however more times than not it comes back not being able to show the information I requested or it does not have it. Discover.org is well suited to give you a great visual snapshot of a company, including revenue and employee size, org chart -- etc.
Read Wendy Cogan's full review
Kane Dale profile photo
Score 10 out of 10
Vetted Review
Verified User
Review Source
We use DiscoverOrg mainly while prospecting. It is a valuable tool when looking for contacts the have a specific role or job function. We can also use it to run opp alerts to let us know when a company has a specific initiative specific to our solutions. It also has the most up to date info, so we can see if certain employees are still with the company.
  • Up to date info on employees, company initiatives and job functions.
  • It is really easy to find new contacts and import them into our CRM.
  • The integration with our CRM makes it very easy to navigate back in forth between DiscoverOrg and our CRM.
  • Some of the advanced functions seem complicated.
  • Could provide more on-demand training.
Well suited for prospecting for new contacts, vetting company line sizes, learning about company initiatives, and learning about current solutions and technology that a company is using.
Read Kane Dale's full review
Jacob Bright profile photo
Score 8 out of 10
Vetted Review
Verified User
Review Source
We used it to prospect and find new potential business. It was great for getting emails/information for C level executives.
  • Accurate data.
  • Great user interface.
  • A bit pricey compared to competition.
Finding data for bigger corporations worked really well, but smaller companies the data seemed to be less accurate.
Read Jacob Bright's full review
No photo available
Score 8 out of 10
Vetted Review
Verified User
Review Source
DiscoverOrg is used across our sales team, both Account Executives and Sales Development Reps. We use it to find and import new Accounts into Salesforce as well to enrich existing and new Account targets with contacts and contact information.
  • API to Salesforce for automatic importing of accounts and contacts
  • Email and Phone information for prospects
  • Finding new accounts to prospect and being able to filter based on metadata
  • Contacts aren't 100% current
  • Email addresses aren't always right and phone numbers not always right
  • API crashes sometimes when doing imports
Well suited - prospecting and CRM enrichment. Not well suited - employee count and ''scoops'' are not reliable.
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No photo available
Score 7 out of 10
Vetted Review
Verified User
Review Source
DiscoverOrg is used by my organization for better contact information within accounts, insight into organization changes and alerts when companies are possibly in the market for new technology.
  • Integration with Salesforce: very easy to automate the adding of new or unlisted accounts.
  • Subscription services: sends daily alerts on changes within organizations of interest.
  • Updating account information (new employees, number of employees, change of address, etc.).
  • Contact information within accounts is sometimes very outdated or minimal.
  • Opportunity Alerts: many times when companies are "surging" on a particular topic or area of interest it is after they have already completed an evaluation.
Sales prospecting: finding contact information for executive level personnel/decision makers within the organization.
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Michael J. Towle profile photo
Score 6 out of 10
Vetted Review
Verified User
Review Source
We use DiscoverOrg in a couple of different capacities. We use the site for basic lead intelligence as well as for integration with our CRM. With the acquisition of RainKing, the leads have improved somewhat, but still are not perfect. Additionally, the tool has been further integrated with our marketing tools to assist sales teams with coordinating and automating marketing campaign efforts as well.
  • DiscoverOrg provides lead contact information that is supposed to have been verified by their reps within every 90 days, in order to ensure accurate data.
  • DiscoverOrg provides the ability to connect with major CRMs and marketing automation tools for streamlined lead data importing.
  • DiscoverOrg provides a simple user interface with the ability to filter by company, leadership, geography, and many other criteria that are necessary for effective data driven sales operations.
  • DiscoverOrg leads are frequently inaccurate, and the party line that these leads are all being verified every 90 days is simply not accurate. Quite frequently, the leads are found to be very old data. On numerous occasions, the lead information would not have been accurate for several years (sometimes even more than 5 years old).
  • DiscoverOrg does frequently add more leads to their system, but the data quality is an issue with the new leads as well. Users are left wondering what data to trust. Trial and error gets old when you're trying to reach the right person at the right time with the right message, and the data you are trusting is not dependable!
  • DiscoverOrg has to compete with a plethora of other vendors that do the same thing, and they haven't demonstrated a truly significant differentiator that sets them apart from the competition.
Companies need data to do business, and they often need a repository of leads/contacts as a starting point. DiscoverOrg is great for beginner to intermediate level lead data when sales orgs are looking to start somewhere. The reality is that there are simply no solution providers within this market that provide accurate data all the time. Data that is accurate today simply may not be tomorrow, and without constant (and unrealistic) validations, there is no way to ensure data quality across every company and lead.

DiscoveryOrg does a fine job of providing a relatively simple to navigate repository of lead and company data. They could invest a great deal more in providing a supplemental tool for scraping data from resources like LinkedIn, which, by and large, is considered the most up to date resource for gathering intelligence on lead data. The problem is that even with more functionality in this regard, the most important contact information is still not always available.
Read Michael J. Towle's full review
Matthew Tanner profile photo
Score 8 out of 10
Vetted Review
Verified User
Review Source
We use DiscoverOrg in a couple capacities:
1) For sales people it is a place to identify potential contacts/leads, gather intelligence about an account, and update our CRM with new relevant, contact information. This helps us by shortening the time needed to look in many places for the same information as well as begins the process of finding out relevant information to use on a sales call.

2) For marketing it is used as a tool for list building (for e-mail campaigns and to upload en masse to the CRM) as well as to keep account data properly maintained and clean. While not perfect, the information is significantly better than stock information provided by our CRM (HubSpot.)
  • Demographic data for companies tends to be highly accurate, along with hierarchy, etc.
  • The ability to navigate and get to various bits of information is really useful.
  • Uploading information into the CRM is simple with one click, and other sites are highly accessible (for example, clicking through to a contact LinkedIn page)
  • Response times when bad/faulty data is found are relatively quick (
  • The ability to filter and create lists can be a bit challenging. This is partly due to the way organizations are structured -- from company to company a VP = Director = SVP, depending on industry, size, etc. so when trying to create a list you often have to pare down the results pretty significantly
  • Company hierarchies are for the most part inaccurate past the top 2 layers of an organization.
  • It would be nice if the scoops were expanded. 1) Be more "filterable" (they have a search filter but returns very little for my searches). As it stands you have to scroll through endless updates on various employees leaving/coming, non-relevant "news", and "high-level source indicates X" - it would be good to be able to filter by topic or filter out certain types of information with a few clicks. 2) Link to the announcement and/or source of the information more frequently (where appropriate - for example, merger announcement or press release on fiscal reports, etc.), and 3) differentiate between "source" info, and reported publicly info
Great for sales people looking for a quick place to grab information. It appears it would be particularly useful for enterprise systems, software, and technology vendors as there is a significantly large amount of information on this front when it relates to scoops and current providers.

It can be challenging in the training space as there is no clear information beyond the formal systems of what might be in place as well as who some of the key contacts might be. This is a very difficult thing, though, as every company seems to take a different approach.
Read Matthew Tanner's full review
Andrea Steffes profile photo
Score 1 out of 10
Vetted Review
Verified User
Review Source
We are no longer using DiscoverOrg but used the product in 2018. I encouraged a client of mine to sign up for DiscoverOrg to support our Account-Based Marketing approach. Both marketing and sales used the platform.
  • Good connection to Salesforce
  • Helpful technical support
  • There's a really high turnover of customer success managers. In a single year we were assigned three different customer success managers
  • Their customer service and contract policies are unethical. They aren't clear on terms, hiding renewal language in the contract, that they then used to bully [us] into renewing.
  • Very limited communication from customer success managers about the relationship, the use of the product, and no communication or notice about renewal before sending a bill and demanding payment for an increased price.
  • Limited access to different industries. When we attempted to adjust our target market, their availability of industry data left us hamstrung and we didn't get much out of the second half of our year-long engagement.
Don't work with this company unless you're an enterprise organization, with a large sales team, and a willingness to commit for multiple years. They don't serve the small business well. Even in the scenario that you might be a company that fits their ideal customer, I still wouldn't recommend working with DiscoverOrg. This is NOT a customer-first company. If you're looking for service, you won't find it here.
Read Andrea Steffes's full review
Stephen Lax profile photo
Score 10 out of 10
Vetted Review
Verified User
Review Source
DiscoverOrg is being used across the entire company in order to find leads for our sales teams. It allows us to see the structure of an organization and effectively target prospects that would gain the most value from our product. It simplifies the need to do multiple Google searches and helps find data that may not be accessible otherwise.
  • Contact info, including where individuals sit in the company hierarchy and where there HQ is.
  • Reliable numbers and position titles.
  • A streamlined interface that allows for import directly to your CRM.
  • Though they have a lot of contacts, more would add value.
  • Ability to upload as prospects into tools such as Outreach.
Sales is where it is most appropriate. Great way to find the contact info for prospects and company data. It might not be the greatest tool if you are a candy shop who sells to a younger demographic or if you are extremely introverted and wouldn't like to talk to or meet people (unless your boss needs the info; then it's extremely useful).
Read Stephen Lax's full review
Casey Eckenrod profile photo
Score 9 out of 10
Vetted Review
Verified User
Review Source
DiscoverOrg is our primary tool used to find qualified prospects for the sales team within territory accounts. It is used across the sales department and provides us with accurate information about organization hierarchy and contact methods. It saves us an incredible amount of time spent researching accounts and employees for the companies that we work with.
  • ACCURATE DATA
  • Easy to use
  • Quickly export to Salesforce
  • Research support
  • SMB businesses don't have as accurate of data
  • At times, some contact information is locked even if they are in a department that we have access to
  • No notifications when an exported contact has changed organizations
They are excellent at providing accurate data compared to their competitors. I can trust that 90% of the time when I use a contact's information from DiscoverOrg that the email will not bounce or call get routed to a different employee. They also have an excellent research team that will find information at the request of users.
Read Casey Eckenrod's full review
Meghan Maurer profile photo
December 12, 2018

DicoverOrg is amazing!

Score 10 out of 10
Vetted Review
Verified User
Review Source
DiscoverOrg is used by the majority of my company for prospecting. It's nice to have direct contact information for potential clients. I really like the description of the company and job titles DiscoverOrg offers. Displaying the hierarchy within the company is also very useful.
  • DiscoverOrg displays the last updated date for each contact, which is very helpful.
  • Pulling contacts into a CRM is extremely easy with DiscoverOrg. I personally use the Chrome extension to pull contacts and companies into Salesforce. It's extremely easy to research prospects via LinkedIn and pull them into Salesforce all through this extension.
  • If you find any incorrect information for a contact or company, it is easy to send in a "fix-it" request. The DiscoverOrg team will contact you when the mistake is resolved, as well as offer more information on the contact or company. The follow-up of the DiscoverOrg team is amazing.
  • I will find a company title that is incorrect, but this is very rare. I have found maybe five mistakes in the names of the hundreds of companies I have researched.
DisoverOrg is ideal for prospecting.
Read Meghan Maurer's full review
Colt McNally profile photo
December 12, 2018

Awesome prospecting tool

Score 7 out of 10
Vetted Review
Verified User
Review Source
The whole SDR team used DiscoverOrg for prospecting.
  • Has great information
  • easy to see org tree of companies
  • Great "similar" companies feature
  • Can always use more contacts in each company
  • Not as a big of a scoop as compared to ZoomInfo
  • Seeing companies with over 1000 employees is expensive
Can easily find the person within a company to talk to.
Read Colt McNally's full review
No photo available
Score 8 out of 10
Vetted Review
Verified User
Review Source
DiscoverOrg is being used by our entire sales department. We use it for multiple purposes. First and foremost for researching department hierarchy and obtaining lead information. We also rely on DiscoverOrg as our source of truth for territory determination, company size, and subsidiary hierarchy. This makes it easy to solve any conflicts between reps and territories before they turn ugly.
  • Overall accurate contact info for leads, both at a high level and day-to-day level within the company being targeted.
  • Great org chart showing the chain of command and who each person reports to.
  • Scoops are pretty accurate, and can confirm suspicions of new projects that are starting up.
  • Scoops could be reported quicker
  • Data could always be more accurate. It's not bad, but could always be cleaned out a little more thoroughly.
  • Org charts could be a little easier to understand as far as what department each individual's role ultimately falls to on an executive level.
It is well suited for larger enterprise organizations. They have a lot of leads and most have accurate contact info you cannot find online. It is also a good resource for general company information such as corporate phone number, company size, headquarters address.
Smaller companies are lacking in leads some of the times. Scoops are really nice, but I definitely wouldn't buy this if that is your main driving factor.
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December 12, 2018

Great Product!

Score 10 out of 10
Vetted Review
Verified User
Review Source
We use DiscoverOrg as a tool to build out our ABM strategy. We get the majority of our contacts from them and use them to find intent data about future projects as well.
  • Very good and clean contact data
  • Customer service is exceptional
  • Constant product changes and contact refreshes
  • Amount of contacts for smaller companies
  • Integration issues with converting phone numbers into Salesforce.com
DiscoverOrg is perfect for outbound and inbound prospecting roles
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December 12, 2018

Cool

Score 10 out of 10
Vetted Review
Verified User
Review Source
DiscoverOrg is being used across the entire company. It is primarily used by the BDR's.
  • DiscoverOrg is a great prospecting tool. It gives you a top to bottom look of a company's team.
  • DiscoverOrg is very user friendly and makes it easy to operate through a company's team.
  • DiscoverOrg has a great implementation team that made the transition over smooth
  • There appears to be too many blocks in the way of reaching who we need to reach.
  • It doesn't always have the proper location for companies
  • It needs to integrate better with Salesforce
It is well suited for prospecting and looking at the company's overall team flow chart. This tool makes it easier to prospect and find out where you want to start and who you should truly be reaching out to. The scoops page is an amazing tool that helps us find pain point for potential customers
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Score 9 out of 10
Vetted Review
Verified User
Review Source
DiscoverOrg is used within our marketing department to help us identify the correct targets. We're constantly revising who could use our software so it's an ongoing process and having the right tools to help us narrow that search down is incredibly important. We have tools such as LinkedIn Navigator however this only provides you with a minimum amount of information. With DiscoverOrg we've been able to identify companies, what technologies they're utilizing, and even which departments to target. It's made us much more effective.
  • DiscoverOrg is used within our marketing department to help us identify the correct targets. We're constantly revising who could use our software so it's an ongoing process and having the right tools to help us narrow that search down is incredibly important.
  • With DiscoverOrg we've been able to identify companies, what technologies they're utilizing, and even which departments to target. It's made us much more effective.
  • You're able to equip yourself with information on how to contact decision makers.
  • This is an incredible tool for prospecting as you can narrow companies you target as well as finding similar companies!
  • Occasionally we'll run into only having a company number which can be difficult to get the right person if blocked by a gatekeeper.
  • Integrations with a CRM can be clunky at times when uploading contacts or leads.
  • There's a strong base for finding contacts however you have to pay for each department you wish to search.
If you're in a role of prospecting I can't think of a better tool to help you arm yourself with the right contacts and jump into contacting. DiscoverOrg also updates all their contacts on a daily basis so you know the information you're being provided is relevant. It's amazing how simple and the ease of use is with the tool. If you were only looking for job descriptions and didn't need phone numbers or emails then you might be able to get by with other tools.
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Score 7 out of 10
Vetted Review
Verified User
Review Source
Right now DiscoverOrg is being used solely inside the sales team. We are looking into some integrations that are needed to expand the usage to other departments but right now we are trying to find the best way to use the platform to enable the sales organization. The key features that we use are the Opp Alerts, Scoops and Account Profiles. This helps our team see what is top of mind for a prospect and what we need to focus on.
  • DiscoverOrg is an intuitive solution and once you have spent 30 minutes or so exploring it you can navigate very easily. It was a quick and easy training.
  • Setting up a report to be sent to you each day with alerts about prospects that are important to you is simple. You don't get bogged down filling out unnecessary fields.
  • The Org Chart feature is really good if you are working in a field where the business and IT functions are a key area of focus. Many times these get updated regularly so you can have the latest and greatest org chart.
  • I work in an industry that DiscoverOrg has limited experience in. For this reason, many of the prospects I have identified on my own are not in their platform.
  • I think sometimes the Scoops are a little dated before I get them.
  • It would be nice to have an easier way to add keywords into the OppAlerts functionality. When I made a request, I was told it would take 6 to 9 months.
DiscoverOrg is best suited for companies that have no limits on the verticals that they sell to. They have a wealth of information about many traditional markets so if you don't have limitations there it is a great tool for you. If you are selling to one vertical with a limited market, you may need to work a little harder to pull the value out of the solution.
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Score 1 out of 10
Vetted Review
Verified User
Review Source
DiscoverOrg is okay but generally seems like the information is either incorrect or out of date. We used it to try and bracket companies by size for territory purposes and it often created more problems than solutions as Discover would provide one figure for a company but public documents might provide other figures. This made it especially difficult to trust info about private companies.
  • I think DiscoverOrg is great at breaking down high-level org charts.
  • The financial data, when accurate, is great insight.
  • It's difficult to ensure that Discover Org financial data is correct.
  • Granular org charts are almost never correct.
  • When people move on to a different job, Discover Org is usually the last to know.
DiscoverOrg is well-suited for teams that need very macro data on companies, but not so much for companies that need very granular data. My company tried to use this service to break down very detail aspects of how companies operate and it didn't really help us. Additionally, we tried to use this as a lead source for cold prospecting and it simply didn't work.
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Score 10 out of 10
Vetted Review
Verified User
Review Source
We are currently in an evaluation phase of DiscoverOrg. This means that we have had a limited amount of access in order to determine its value within the Sales organization. It is also actively being used within our Marketing department for lead enrichment.
  • DiscoverOrg is phenomenal at providing accurate telephone numbers for prospects, which leads to much better prospecting efforts.
  • DiscoverOrg's trigger alerts are incredibly helpful to be made aware when a customer's budget opens up, when their fiscal year begins, and ultimately appropriate timing for engagement.
  • DiscoverOrg's lists and reports are great for prospecting and lead enrichment.
  • DiscoverOrg's UI could be a bit more digestible, as sometimes I feel as though I'm getting lost among all of the different features.
  • DiscoverOrg's Salesforce integration is great, but its Chrome extension can be a bit fickle when prospecting directly via a prospect's website.
  • DiscoverOrg's scope of smaller companies is quite narrow, so more information into smaller businesses would be incredibly helpful.
DiscoverOrg is perfectly suited for lead enrichment, as much of our data in Salesforce is incorrect. DiscoverOrg has given us very accurate data in order to get into contact with prospects that had incorrect data and information in the past. It might not be as well suited to scenarios for later stages in a typical sales cycle, as its most appropriate nearer to the beginning.
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Score 7 out of 10
Vetted Review
Verified User
Review Source
Right now, DiscoverOrg is being used for a portion of our prospecting efforts inside of the sales, business development, and channel sales departments. We use it in conjunction with some other tools as well.
  • Provides detailed overviews on specific organizations
  • Keeps updated records in its system
  • Is very user friendly
  • I'm not a fan of how they lock certain departments for purchase
  • Their business model isn't as appealing to me as other tools
DiscoverOrg is well suited for helping my team and I pull lists. It seems that it is best used when other tools are working in conjunction with it.
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Score 9 out of 10
Vetted Review
Verified User
Review Source
DiscoverOrg is being used by a good portion of our Sales Organization.
  • Org Charts.
  • Scoops.
  • Triggers.
  • Finding Emails and Phone numbers.
  • Contact information is sometimes out of date.
  • The "scoops" that you set up could include more detailed information.
  • Updated information (compared to LinkedIn) could be better.
I would recommend for any salesperson - hunter, farmer, or both. For those who are "hunting" new customers, DiscoverOrg is invaluable. If you use it right and take the time to set up your scoops, you will have information that will help you find new customers and will give you triggers to use so they know that you have done your homework and researched them before calling them. It also helps you to know the organization's management chart so you know the decision-makers and those that can help move your sales process forward.
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Feature Scorecard Summary

Advanced search (75)
8.1
Identification of new leads (73)
7.2
List quality (75)
7.6
List upload/download (72)
7.8
Ideal customer targeting (75)
7.7
Load time/data access (74)
8.0
Contact information (74)
7.9
Company information (74)
8.2
Industry information (73)
8.0
Lead qualification process (61)
7.1
Smart lists and recommendations (61)
7.2
Salesforce integration (63)
8.1
Company/business profiles (73)
7.9
Alerts and reminders (62)
7.2
Data hygiene (71)
7.6
Automatic data refresh (63)
7.5
Tags (53)
7.0
Filters and segmentation (65)
8.0
Sales email templates (29)
7.6
Append emails to records (30)
7.7

About DiscoverOrg

DiscoverOrg is a sales and marketing intelligence tool used by the top technology vendors, staffing companies and consultants targeting IT, finance, marketing, engineering, technology and product development departments of Fortune-­ranked, mid­-market, and SMB companies in North America and Europe.

Offered in the form of a constantly refreshed database, DiscoverOrg specializes in mapping out the org charts, including verified email addresses, direct-dial phone numbers, reporting structure, new projects and initiatives, and technology installed base. Each of the decision makers in the DiscoverOrg database are updated and refreshed by the company’s team of in-house researchers at least once every 90 days, enabling customers to reach the right person at the right company with the right message. DiscoverOrg says it is committed to creating a family of integrations with top sales enablement tools to support their customers' full technology stack.

DiscoverOrg Features

Prospecting Features
Has featureAdvanced search
Has featureWeb browser extension
Has featureIdentification of new leads
Has featureList quality
Has featureEmail contacts
Has featureDirect dial contacts
Has featureList upload/download
Has featureIdeal customer targeting
Has featureLinkedIn integration
Does not have featureData.com integration
Has featureLoad time/data access
Has featureReverse IP lookup
Sales Intelligence Data Standards Features
Has featureContact information
Has featureCompany information
Has featureIndustry information
Data Augmentation & Lead Qualification Features
Has featureLead qualification process
Has featureSmart lists and recommendations
Has featureSalesforce integration
Has featureCompany/business profiles
Has featureNews updates
Does not have featureWeb traffic insights
Has featureProspect tracking/following
Has featureAlerts and reminders
Has featureData hygiene
Has featureAutomatic data refresh
Has featureTags
Has featureFilters and segmentation
Has featureNotes
Has featureSalesforce opportunity creation
Has featureAbility to append contact, lead, and account level data
Sales Intelligence Email Features Features
Has featureAutomated initial emails
Has featureSales email templates
Does not have featureSales landing pages
Has featureEngagement tracking
Has featureAppend emails to records
Does not have featureGmail integration
Does not have featureExchange integration
Has featureMarketing automation integration
Additional Features
Has featureOrg Charts on All Accounts
Has featureNames,Titles, Direct Dial Phone Numbers, Vverified Email Addresses
Has featureReal Time Triggers and Red Alerts
Has featureIntegrations with Salesforce, Marketo and all other leading CRM / MAT / SDR Tools
Has featureGoogle Chrome Extension
Has featurePredictive Purchase Intent - DealPredict
Has featureABM Dashboard - AccountView

DiscoverOrg Screenshots

DiscoverOrg Integrations

Marketo, SugarCRM, Bullhorn, Pipedrive, Outreach, Tellwise, SalesLoft, NetSuite, Act-On Software, HubSpot CRM, HubSpot, Oracle Eloqua, Pardot, Salesforce, Google Chrome, Microsoft Dynamics Connector, Talent Rover

DiscoverOrg Competitors

InsideView, ZoomInfo, RainKing (acquired by DiscoverOrg)

Pricing

Does not have featureFree Trial Available?No
Does not have featureFree or Freemium Version Available?No
Has featurePremium Consulting/Integration Services Available?Yes
Entry-level set up fee?No

DiscoverOrg Support Options

 Free VersionPaid Version
Video Tutorials / Webinar
Phone
Live Chat
Email
Forum/Community
FAQ/Knowledgebase

DiscoverOrg Technical Details

Deployment Types:SaaS
Operating Systems: Unspecified
Mobile Application:No
Supported Countries:North America, Global