excellent tool to support
February 08, 2023
excellent tool to support
Score 10 out of 10
Vetted Review
Verified User
Overall Satisfaction with Rescue
to support users with IT issues. It helps with seeing the issue and troubleshooting quicker. majorly like the admin experience and the unattended option. looking forward to using mobile troubleshooting and helping users on android and ios. seeing the issue is always a big help in solving it.the support has been great
- remote screen sharing
- admin access
- unattended access
- the browser interface
- the administration console
- licensing
- faster resolution
- customer satisfaction
- revenue savings
Rescue is cheaper and lightweight and works in the browser without local installation. this facilitates faster setup and easy access to help users solve their issues. TeamViewer requires a download but no admin access to install. this is more lightweight
Do you think LogMeIn Rescue by GoTo delivers good value for the price?
Yes
Are you happy with LogMeIn Rescue by GoTo's feature set?
Yes
Did LogMeIn Rescue by GoTo live up to sales and marketing promises?
Yes
Did implementation of LogMeIn Rescue by GoTo go as expected?
Yes
Would you buy LogMeIn Rescue by GoTo again?
Yes