The best Platform
October 28, 2025
The best Platform
Score 10 out of 10
Vetted Review
Verified User
Overall Satisfaction with Respond.io
Easy communication with our clients worldwide in real time and we are able to manage and allocate the chats to the relevant department. We are also able to make calls with ease to our clients and suppliers. We had to close other suppliers as Respond.io caters to all our requirements operationally.
Pros
- Real time chats with clients
- Calls to customers and suppliers with ease
- Easy allocation of work loads
- Manage old chats and clients
- No system glitches
Cons
- Dialing pad for calls
- Better notifications on mobile app
- Quick communication with clients
- Easy access to chats
- Suppliers can contact us easily and so can we
- Allocation of chats to employees
Respond.io is very user friendly, with the least system problems, if any, unlike Zoho. The chats can be easily assigned and assigned to and between employees. Respond.io support desk is very quick and helpful whenever you need them. Respond.io is financially reasonable compared to all the services they provide.
Do you think Respond.io delivers good value for the price?
Yes
Are you happy with Respond.io's feature set?
Yes
Did Respond.io live up to sales and marketing promises?
Yes
Did implementation of Respond.io go as expected?
Yes
Would you buy Respond.io again?
Yes
Comments
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