Review Tracking Made Easy
November 18, 2015

Review Tracking Made Easy

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Review Trackers

We use this program as a way to consolidate our reviews and assign them to different managers across the business and across the Hawaiian Islands. It addresses our problem of not have manager interaction with social reviews.
  • Tracking reviews and storing them
  • The ability to share across the company easily
  • N/A
  • Better customer service
  • Less confusion between departments
  • Streamlining of review responses
I prefer the design layout and overall functionality over Sprout Social.