Quick Customer Service and Excellent Customization
November 18, 2015
Quick Customer Service and Excellent Customization
Score 8 out of 10
Vetted Review
Verified User
Overall Satisfaction with Review Trackers
We use Review Trackers to monitor and to automatically alert us to reviews posted about our locations across the country. Being a small executive team, it saves us time.
- The support team at Review Trackers does an excellent job responding to requests in a timely manner. Time is an asset and they do not waster ours.
- Review Trackers allows extensive customization as to what you track and who receives it. This allows our executive team to get copied on all communication and local managers to only receive their own reviews.
- I cannot think of any weaknesses. There are a number of features we do not utilize.
- Improves remote oversight and has allowed us to make changes based on reviews