RFPIO--Great Tool for Effective and Efficient Form Completion
June 30, 2021

RFPIO--Great Tool for Effective and Efficient Form Completion

Jeffrey Serra | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with RFPIO

It is being used as an intermediary portal to help answer lengthy security questionnaires from our clients. It is being used across our entire organization in all departments, but mostly in the sales, customer success, and customer service departments. The problem it solves is answering SIG Security questionnaires mostly to ensure the security and compliance needs of our customers are being met by our products and services.
  • Intuitive
  • Friendly UI
  • Easy to learn
  • Missing introductory tutorials
  • Ability to edit sections already marked as complete
  • Required hands-on assistance from previous user to learn all features
  • Efficient answers to questions
  • Effective resolution of complete form
  • Makes for a happy customer
Bottom line, the UI is easy to understand, even without any initial tutorials or training on the platform at first. I did obtain hands-on training from a colleague who used it before, but after only 10 minutes of going through the system, I felt I could easily navigate it and accomplish my tasks at hand.
UI is friendly. Basically that alone is enough to renew because it is easy to use and gives accurate and fast results. The effective cross collaboration from other colleagues in my organization also makes for this tool to be extremely effective. Now that I understand how to use it, I can also easily train others on how to use it effectively.

Do you think Responsive delivers good value for the price?

Yes

Are you happy with Responsive's feature set?

Yes

Did Responsive live up to sales and marketing promises?

Yes

Did implementation of Responsive go as expected?

Yes

Would you buy Responsive again?

Yes

RFPIO is well suited for lengthy questionnaires or forms that need to be completed in a timely manner. The system allows for cross collaboration amongst other individuals in your organization regardless of department or team. RFPIO would be less appropriate for short forms that need to be filled out. It would probably take more time using RFPIO to complete a short form than just doing it outside the system, unless it requires input from multiple people across the organization that cannot be resolved by another quick outlet.

Responsive Feature Ratings

Proposal branding
9
Proposal templates
9
Proposal content library updates
9
Guided proposal creation
9
Searchable proposal database
9
RFP management & response
10
Proposal collaboration & approval
10
User permissions/proposal editing controls
10
Sales proposal workflow
10
Proposal automation user interface
10
Proposal distribution
10
Interactive proposals
10
Proposal content tracking
10