Top Notch ERP support.
Updated January 30, 2024

Top Notch ERP support.

Steve Cochrane | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Rimini Street

Pros

  • Quick to reply to open cases.
  • Understands our ERP application.
  • Able to access our systems when required.
  • Guarantees support for all versions of our ERP applications.

Cons

  • Continue to be able to support older operating systems and database migration services.
  • Continue to advance security related support and applications around ERP systems.
  • Improved response times
  • Cost savings
  • Provides increased ability to innovate around our ERP systems and integrations
Based on past experiences support was very responsive and provided quality resolutions.
Rimini is as capable as the other products listed with regards to responsiveness and support.

Do you think Rimini Street delivers good value for the price?

Yes

Are you happy with Rimini Street's feature set?

Yes

Did Rimini Street live up to sales and marketing promises?

Yes

Did implementation of Rimini Street go as expected?

Yes

Would you buy Rimini Street again?

Yes

Support of older ERP versions that are no longer being developed by software provider. May not be suited for newly installed ERP applications.

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