One of the most used pieces of software in our office!
January 18, 2020

One of the most used pieces of software in our office!

Linda Wilson-Gordon | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with RingEX

We use RingEX for both incoming toll-free calls and conference calls. It solves the business problem of multiple people in different locations. Our entire organization uses RingEX, and we have for about four years now.
  • Routing incoming calls to different numbers
  • Conference calls
  • Really can't think of any
  • Very positive. Well worth the investment.
  • If yours is a small company or a larger firm, the ROI is excellent.

Do you think RingEX delivers good value for the price?

Yes

Are you happy with RingEX's feature set?

Yes

Did RingEX live up to sales and marketing promises?

Yes

Did implementation of RingEX go as expected?

Yes

Would you buy RingEX again?

Yes

If your company has people in different locations, RingEX is ideal. Everything is cloud-based: no need to purchase and install expensive systems at various locations. Very cost-effective for small companies!

RingEX Feature Ratings

Hosted PBX
9
Multi-level Interactive Voice Response (IVR)
Not Rated
User templates
Not Rated
Call reports
10
Directory of employee names
10
Answering rules
9
Call recording
9
Call park
Not Rated
Call screening
Not Rated
Message alerts
9
Video conferencing
Not Rated
Audio conferencing
10
Video screen sharing
Not Rated
Instant messaging
Not Rated
Not Rated
Mobile app for iOS
Not Rated
Mobile app for Android
Not Rated

RingEX Support

Excellent support. Every time we had a challenge or a question, support was fast, knowledgeable, and efficient.