RingCentral for a Small Firm
February 28, 2022

RingCentral for a Small Firm

Anonymous | TrustRadius Reviewer
Score 6 out of 10
Vetted Review
Verified User

Overall Satisfaction with RingCentral Video

RingCentral is one of several video comms solutions we use at my 3 lawyer criminal defense and personal injury firm. We are called on to meet with clients on pretty much every platform out there, so RingCentral was always going to be a part of that. We use RingCentral for telephony and fax, so the video was an easy addition. It is not our primary, but it is necessary.
  • Easy to use
  • Easy to onboard
  • Industry staple
  • Could use more broad acceptance.
  • All RingCentral Apps are GUI are clunky
  • The costs would be nice to see reduced.
  • It has become a useful tool
  • The costs are low and basically included in our existing account, i appreciate that
  • Move Video means happier clients, and we will do anything for them.
RingCentral Video works basically as well as Google, Skype, and Zoom, however, those apps are more well known and much more industry standards. That is why we prefer them however we do use RingCentral as the backup and for some clients who prefer it for one reason or another. It is firmly on the second tier of options, but it is solid nonetheless.

Do you think RingCentral Video delivers good value for the price?


Are you happy with RingCentral Video's feature set?


Did RingCentral Video live up to sales and marketing promises?


Did implementation of RingCentral Video go as expected?


Would you buy RingCentral Video again?


RingCentral is very good if you are a RingCentral office, as it is rare than most video comms services and less well known but it works very well when you have inbound comms. We prefer other video services for most video meetings, but it is nice to have Ring Central as a backup.

RingCentral Video Feature Ratings

High quality audio
High quality video
Mobile support
Desktop sharing
Calendar integration
Record meetings / events