Overall Satisfaction with Rio SEO
We use RIO SEO to syndicate and promote our clients' local listings on Google and Bing as well as to the other main data aggregators. It is used primarily by our local listing clients though we are well aware of their other products. RIO SEO allows us to claim our clients local listing information and accurately promote them to Google, Bing and the rest of the business listing and websites online.
- Their software is really amazing and does the job well and in a routine manner.
- Their support staff is beyond amazing, hands down the best support I've gotten from any company in any industry.
- The proactively find issues and bring them to our attention so we can work with our clients on getting results.
- The renewal process is painless and they help us with reporting to build a case for renewal and retaining the client.
- The dashboard could be a bit more user-friendly. It takes some training to get used to.
- Keys/legends in the sidebar and in exports to help explain what different sections are for the "laymen" that aren't in this industry 24/7.
- Having a "suggested changes" like what Moz.com/local has in their backend for photos/additional categories. Something that can help the user be more proactive rather than "here's where you're at" a "here's what you can do to improve" would help.
- They have helped us retain several big clients over the years which in turn has helped bring in several other clients.
- Their tools allow us, a small boutique agency, to operate like a big agency.
- Our local listing clients have been much happier with our switch to RIO which has allowed us to focus on other areas for them instead of just the syndication.
RIO SEO is heads, shoulders, the entire body, ahead of Local Market Launch. We used Local Market Launch before RIO and it was one of the worst years of my life. The support was non-existent, their syndication was lackluster and they messed up our contracts enough times to frustrate us and the clients. I cannot express in enough words my disdain for that service and how much of a refreshing change it was to work with a company like RIO that cared as much about our client success as we did.
If you have a business with more than 20 locally serving locations you know how important local searches are. RIO SEO will help syndicate your information and their robust toolkit will help those types of businesses be successful online. Their all in one dashboard lets the user control every location without having to log in to multiple dashboards to make a change in Google, then Bing, then Yelp, etc.