Ruckus ICX: Worth the switch
January 08, 2019

Ruckus ICX: Worth the switch

Kenneth Hess | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Ruckus ICX Switches (formerly Brocade ICX Switches)

We have standardized the use of Ruckus ICX switches throughout the entire company. The business problems addressed by Ruckus ICX switches are that they are easier to configure than our Cisco switches were, they are easy to place into a logical stack, and they have an extremely wallet-friendly price point. They've done everything we've asked them to do. The transition from Brocade to Ruckus (company) was smooth and transparent. Both Brocade and Ruckus have excellent support.
  • They are relatively easy to configure and to maintain.
  • They have all of the high-end configuration capabilities as Cisco switches.
  • The switches have excellent performance and reliability.
  • I don't particularly care for some of the licensing complexity.
  • When you first power on the switches, they are quite loud. This might be minor if the switches are all in a server room but some of ours are in user areas and it's quite offputting when we reboot or power cycle a switch.
  • I wish that more than 12 switches could be in a stack. It seems like an arbitrary limitation.
  • We replaced our Cisco, Netgear, and Dell switches with Ruckus ICXs. It has been smooth and transparent to users.
  • We've removed the complexity of dealing with Cisco switches from our environment.
  • The price per unit is very favorable and therefore we have moved everything, even phones, to Ruckus switches.
We moved from Netgear and Dell switches because we wanted to standardize on a robust, managed platform. We moved away from Cisco because we needed something more budget-friendly that is just as good. Plus, Cisco IOS is not easy to deal with. We're trying to remove complexity from our network and Ruckus ICX switches are part of that move.
I'm not sure of a situation where Ruckus ICX switches wouldn't be appropriate unless you work in a very small company where you only have one or two switches and don't need managed (smart) switches. For every other situation, I think the switches are robust enough and certainly cost-effective enough to serve most any situation or need.