Decent Product; Some Untruths During Sales | TrustRadius

Overall Satisfaction with RUN Powered by ADP®

HR Capabilities

I have NOT had any success with Zip and in fact still pay to use Indeed. I started to use the Employee Handbook Wizard.

Use Cases and Deployment Scope

Payroll, time keeping and scheduling.

Pros and Cons

Pros

Easy.
User friendly.

Cons

Terminating an employee prior to end of pay cycle.
Reaching someone in customer service.

Alternatives Considered

Paychex Flex

ADP hasn't messed up a check yet so that's good.

Key Insights

Do you think RUN Powered by ADP® delivers good value for the price?

No

Are you happy with RUN Powered by ADP®'s feature set?

Yes

Did RUN Powered by ADP® live up to sales and marketing promises?

No

Did implementation of RUN Powered by ADP® go as expected?

No

Would you buy RUN Powered by ADP® again?

Yes

Likelihood to Recommend

Well suited for processing payroll. Less appropriate for removing a employee out of the system.

RUN Powered by ADP® Feature Ratings

Comments

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Rebecca H
(Vendor Representative) commented 5 years ago
We welcome all feedback to ensure RUN® Powered by ADP continues to empower small businesses to more efficiently manage their payroll and HCM needs. We are happy to hear your comments on how RUN smooths out your payroll processings. We are sorry to hear of your experience with some of the HR functionality and will pass along this feedback to our Product & Sales Teams. We are always working to enhance RUN® and delight our users. Your feedback is very important to us here at ADP so we thank you for the review. - Your RUN Powered by ADP® Team