Best Choice Ever
October 27, 2025

Best Choice Ever

Jeniffer Fritz | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with RUN Powered by ADP®

I use it to stay in top of anything new in laws or requirements. i used the handbook to make the handbook we currently use. It had everything and more than what I needed. That saved me so much time. Maybe you can tell from my responses that time is the most important thing after money for a small company. There is never enough time in the day. Anything that can help me do more is great.
RUN Powered by ADP® has made it possible for us to cut out a whole days worth of work. And a whole lot of guessing. It helps us keep up with federal, state, and local laws. RUN Powered by ADP® makes sure our taxes for payroll are paid. The way it lets people see their paystubs and make changes to their own information. it saves on time, paper and headaches. RUN Powered by ADP® has saved me so much time and effort. I am not sure i would ever want to go back to the way it was.

Pros

  • Addresses any issues
  • Stays on top of customers needs
  • Processing times are great
  • Make sure I know all the products available.

Cons

  • Customer service reps could be better
  • Knowing what another department is doing on the same account
  • Pushy sales people
  • saved a whole 7 hours a pay week
  • saved days of making a handbook
  • I messed up payroll and they fixed it right away no one had to wait for their pay.
This we need to use more and get more of the guys using. I can have them do their own on boarding and again that will save me time and effort of doing it myself and possibility of mistakes. We now have 401k and health insurance with RUN Powered by ADP® so the app will help many with that.
Everything i do on RUN Powered by ADP® helps me save time.. See all my other comments. App for changes and on boarding. The handbook and HR updates. the law change notices and plenty of videos and articles to read.

Do you think RUN Powered by ADP® delivers good value for the price?

Yes

Are you happy with RUN Powered by ADP®'s feature set?

Yes

Did RUN Powered by ADP® live up to sales and marketing promises?

Yes

Did implementation of RUN Powered by ADP® go as expected?

Yes

Would you buy RUN Powered by ADP® again?

Yes

It is well suited because I was thrown into this job and i had no experience running payroll. I don't think I could do my job without it. And I know the other way took a whole day. I don't love the pushy sales people and I know they have a job to do but no means no and that's that.

RUN Powered by ADP® Feature Ratings

Pay calculation
9
Support for external payroll vendors
10
Off-cycle/On-Demand payment
10
Benefit plan administration
10
Direct deposit files
10
Salary revision and increment management
10

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