Best Billing software ever used
March 31, 2025
Best Billing software ever used
Score 10 out of 10
Vetted Review
Verified User
Overall Satisfaction with RXNT
We use the billing software only for billing out claims for an Anesthesia Group.
Pros
- On boarding training was fantastic
- Very easy to find what you need from the dashboard
- The auto posting is wonderful
- Set up was very easy
- The training videos are very easy to follow
Cons
- Adding our logo to patient statements would be a great option
- Being able to make changes to a charge that has been posted and reconciled vs having a hard close
- We have only used since January
- The auto posting saves so much time we can get patient statements out quicker.
- Keeping track of the different providers with reports helps us to not miss any charges.
10 out of 10 for RXNT for how easy is is to use. The other systems don’t have the easy flow and functionality that RXNT has. The cost was also a reason we went with RXNT, there were no hidden fees they were transparent with everything and have so many different options that fit our needs perfectly.
Do you think RXNT delivers good value for the price?
Yes
Are you happy with RXNT's feature set?
Yes
Did RXNT live up to sales and marketing promises?
Yes
Did implementation of RXNT go as expected?
Yes
Would you buy RXNT again?
Yes
RXNT Feature Ratings
Using RXNT
6 - Four providers and two billers
- Billing
- Reports
- Data entry
- Auto posting
- Reports
- Working claim denials
Evaluating RXNT and Competitors
- Cloud Solutions
- Ease of Use
RXNT Implementation
- Implemented in-house
Change management was minimal
RXNT Training
Configuring RXNT
No - we have not done any customization to the interface
No - we have not done any custom code
RXNT Support
| Pros | Cons |
|---|---|
Quick Resolution Good followup Knowledgeable team Problems get solved Kept well informed No escalation required Immediate help available Support understands my problem Support cares about my success Quick Initial Response | None |
We did not purchase premium support only because of the years of experience we have the learning curve is only the functions of the new system. Due to the training and Learn section I have only had to contact support once about adding a part time provider
Using RXNT
| Pros | Cons |
|---|---|
Like to use Relatively simple Easy to use Technical support not required Well integrated Consistent Quick to learn Convenient Feel confident using Familiar | None |
- Auto posting
- Working claim denials
- Reports
- Only thing we gave found is trying to correct a posted payment.
Comments
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