Overall Satisfaction with Sage CRM
I use Sage CRM for support call logging at CBS Inc. and I find it to be slow at times and inaccurate when using the insert note function. Sometimes it will log me out at random. Sage CRM is not very stable when [I am] using it for fast paced support call logging.
- Integration into accounting
- Custom workflow
- Custom dashboards
- Integration into Confluence
- Integration into HipChat
- Statistic reporting
- Added time to call logging
- Needs work on statistic reporting
- It has a good search function
- ESP
I like that it is web based and it can be used remotely but the reporting of data needs some work.