Robust Software for Subscription Business
October 30, 2020

Robust Software for Subscription Business

Luke Toohill | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with Sage Intacct

Sage Intacct is being used within our accounting group. Sage Intacct helps solve the problem of manually entering exchange rate gains and losses on received payments. Our prior software did not do this for us. Also, it gives us a lot of granularity into customer invoices to easily answer questions for our customers. We can link it to Salesforce to invoice quickly from opportunities, too.

Pros

  • Excellent at generating recurring subscription invoices on a monthly basis.
  • Easy to receive a payment in AR Module
  • Class dimension helps track revenue to specific tradeshow

Cons

  • Need to be able to automatically add a month to a recurring order entry template
  • Need to be able to send multiple invoices to an email from order entry screen
  • Need a drop-down on invoice rev rec template. If there are 50 lines you have to enter 50 dates--perhaps be able to drag a single date down.
  • Saves time for staff
  • Can invoice with more automation than prior software
  • Good visibility and sorting of expenses with classes
It’s very intuitive and the screens don’t display too much information, so you can easily decide what options you have to work with. Also, the flow of the software is well documented in the help section if there are any questions, or you are doing something new. It works great with Salesforce for invoicing.
Their reply times are about average.
We are easily able to invoice through the order entry module via Salesforce API and are able to make recurring journal entries for subscription sales.

Do you think Sage Intacct delivers good value for the price?

Yes

Are you happy with Sage Intacct's feature set?

Yes

Did Sage Intacct live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Sage Intacct go as expected?

I wasn't involved with the implementation phase

Would you buy Sage Intacct again?

Yes

Sage Intacct is great for calculating exchange rates on payments. It is not good for being able to un-apply a credit for an invoice. Unfortunately, once you apply a credit there is no way to remove it, you have to manually create another credit. Needs improvement with being able to mark AR invoices showing the word “Paid” on them.

Sage Intacct Feature Ratings

8.4
Accounts payable
8
Accounts receivable
8
Cash management
9
Bank reconciliation
Not Rated
Expense management
8
Time tracking
Not Rated
Fixed asset management
8
Multi-currency support
10
Multi-division support
7
Regulations compliance
Not Rated
Electronic tax filing
9
Global Financial Support
Not Rated
Intercompany Accounting
Not Rated
Journals and Reconciliations
7
Enterprise Accounting
Not Rated
Configurable Accounting
Not Rated
Centralized Rules Framework
Not Rated
Standardized Processes
10
6.0
Inventory tracking
Not Rated
Location management
6
8.5
Pricing
Not Rated
Order entry
9
Credit card processing
8
End-to-end order visibility
Not Rated
Not Rated
Reimbursement management
Not Rated
8.0
Dashboards
8
Standard reports
8
Custom reports
8
10.0
API for custom integration
10
Plug-ins
Not Rated
10.0
Role-based user permissions
10
Single sign-on capability
Not Rated

Comments

More Reviews of Sage Intacct

  1. Home
  2. Accounting Software
  3. Sage Intacct Reviews
  4. User Review of Sage Intacct