My Sage Intacct Review
October 30, 2020

My Sage Intacct Review

Mackenzie Harris | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with Sage Intacct

Sage Intacct is used by our entire accounting team. Sage Intacct plays a key role in helping us automate a significant portion of our back-office work as the central hub that integrates with all of our other accounting software providers. That has allowed us to streamline our accounting processes and saved us a significant amount of time and money.

Pros

  • Financial reporting flexibility
  • Detailed Help Center pages
  • Lots of third-party integrations

Cons

  • Improved corporate card integrations
  • More flexible consolidations
  • Sped up our month-end close process by several days
  • Automated integrations with expense and AP software eliminated manual journal entries and reduced user error.
Sage Intacct provides a significant amount of structural flexibility. This is positive for long-term usability but also requires an upfront time investment to become acquainted with all the ins and outs of the software. I have also been extremely impressed by the "out-of-the-box" Help Center.
I have been impressed by the "out-of-the-box" Help Center. The help pages are very detailed, and the "Help on this page" button is surprisingly intuitive. 90% of the time, when I click on it, I find the answer I'm looking for on the very first page. In the few instances where I cannot find the answers in these pre-written help pages, customer support has been more mediocre.

Do you think Sage Intacct delivers good value for the price?

Yes

Are you happy with Sage Intacct's feature set?

Yes

Did Sage Intacct live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Sage Intacct go as expected?

Yes

Would you buy Sage Intacct again?

Yes

I don't have enough experience with any competing products to give an informed comparison.
Sage Intacct is well suited for a mid-sized company that needs to upgrade from QuickBooks. The main selling feature of Sage Intacct for our company was the flexibility offered by Intacct's dimensions, both in financial tracking and financial reporting. Intacct also integrates with a lot of other third-party service providers, which means time-saving automation for companies that use separate AP and expense software.

Sage Intacct Feature Ratings

7.4
Accounts payable
8
Accounts receivable
8
Cash management
Not Rated
Bank reconciliation
8
Expense management
7
Time tracking
Not Rated
Fixed asset management
Not Rated
Multi-currency support
7
Multi-division support
Not Rated
Regulations compliance
Not Rated
Electronic tax filing
Not Rated
Self-service portal
Not Rated
Global Financial Support
7
Intercompany Accounting
7
Journals and Reconciliations
Not Rated
Enterprise Accounting
Not Rated
Configurable Accounting
Not Rated
Centralized Rules Framework
Not Rated
Standardized Processes
Not Rated
Not Rated
Inventory tracking
Not Rated
Location management
Not Rated
7.0
Pricing
7
Order entry
7
Credit card processing
Not Rated
End-to-end order visibility
Not Rated
Not Rated
Reimbursement management
Not Rated
8.0
Dashboards
8
Standard reports
8
Custom reports
8
9.0
API for custom integration
9
Plug-ins
Not Rated
9.0
Role-based user permissions
9
Single sign-on capability
Not Rated

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