Item: Sage Intacct
Rating: 8
Author: Mackenzie Harris

Use Cases and Deployment Scope

Sage Intacct is used by our entire accounting team. Sage Intacct plays a key role in helping us automate a significant portion of our back-office work as the central hub that integrates with all of our other accounting software providers. That has allowed us to streamline our accounting processes and saved us a significant amount of time and money.

Pros and Cons

Financial reporting flexibility
Detailed Help Center pages
Lots of third-party integrations

Improved corporate card integrations
More flexible consolidations

Return on Investment

Sped up our month-end close process by several days
Automated integrations with expense and AP software eliminated manual journal entries and reduced user error.

Usability

Sage Intacct provides a significant amount of structural flexibility. This is positive for long-term usability but also requires an upfront time investment to become acquainted with all the ins and outs of the software. I have also been extremely impressed by the "out-of-the-box" Help Center.

Support Rating

I have been impressed by the "out-of-the-box" Help Center. The help pages are very detailed, and the "Help on this page" button is surprisingly intuitive. 90% of the time, when I click on it, I find the answer I'm looking for on the very first page. In the few instances where I cannot find the answers in these pre-written help pages, customer support has been more mediocre.

Key Insights

Do you think Sage Intacct delivers good value for the price?

Yes

Are you happy with Sage Intacct's feature set?

Yes

Did Sage Intacct live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Sage Intacct go as expected?

Yes

Would you buy Sage Intacct again?

Yes

Alternatives Considered

I don't have enough experience with any competing products to give an informed comparison.

Likelihood to Recommend

Sage Intacct is well suited for a mid-sized company that needs to upgrade from QuickBooks. The main selling feature of Sage Intacct for our company was the flexibility offered by Intacct's dimensions, both in financial tracking and financial reporting. Intacct also integrates with a lot of other third-party service providers, which means time-saving automation for companies that use separate AP and expense software.

My Sage Intacct Review

Overall Satisfaction with Sage Intacct