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Sage is the way to go
October 12, 2022

Sage is the way to go

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Sage Intacct

We use Intacct as our book of record and have Salesforce as our operations management system. We do have significant issues with capture of inventory management as we use two outside warehouses for distribution. Salesforce operations to Intacct was not built correctly with initial implementation and needs to be re-managed/implemented. But, there are significant improvements in the Distribution aspect of Intacct that should address the majority of our concerns.
  • We use Cross Country as our VAR and they have great response times with Sage.
  • Sage continues to grow the products and resources to customers.
  • Sage now considers Education Development a customer base.
  • The Transform has mentioned multiple times about SMB, but needs to share more details with Large Business. they have the capabilities!
  • Positive impact on overall reporting to senior management.
This is our book of record. There are always room for improvements, but Sage does listen to feedback and have resources for learning. their learning portal is extremely beneficial. We have Salesforce integration for Order Management, and have had significant difficulties along the journey, but working with our VAR are finding method of improvements.
We have multi-entity and reporting aspect is quite easy. We have project accounting, but have not enhanced that to the best of the capabilities yet. Working with our VAR for improvements.
There is always room for improvements, and we really did not have a good knowledge base for configurations. However, our VAR is aiding in this going forward.

Do you think Sage Intacct delivers good value for the price?

Yes

Are you happy with Sage Intacct's feature set?

Yes

Did Sage Intacct live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Sage Intacct go as expected?

I wasn't involved with the implementation phase

Would you buy Sage Intacct again?

Yes

I believe that Sage has the capabilities to provide fantastic services and your transactional definitions can be built to all business aspects, but at times better one on one for implementation may aid most businesses in initial applications.
Transform is a critical tool for many to attend and learn about the growth aspects of the tools available to their business.

Sage Intacct Feature Ratings

9.0
Accounts payable
10
Accounts receivable
10
Cash management
8
Bank reconciliation
8
Expense management
Not Rated
Time tracking
Not Rated
Fixed asset management
Not Rated
Multi-currency support
Not Rated
Multi-division support
9
Regulations compliance
9
Electronic tax filing
Not Rated
Self-service portal
Not Rated
Global Financial Support
Not Rated
Intercompany Accounting
10
Journals and Reconciliations
9
Enterprise Accounting
Not Rated
Configurable Accounting
Not Rated
Centralized Rules Framework
Not Rated
Standardized Processes
8
8.0
Inventory tracking
8
Location management
Not Rated
Not Rated
Pricing
Not Rated
Order entry
Not Rated
Credit card processing
Not Rated
End-to-end order visibility
Not Rated
Not Rated
Reimbursement management
Not Rated
8.0
Dashboards
7
Standard reports
9
Custom reports
8
Not Rated
API for custom integration
Not Rated
Plug-ins
Not Rated
9.5
Role-based user permissions
9
Single sign-on capability
10