Sage Intacct is a perfect tool for growing companies!
July 31, 2024

Sage Intacct is a perfect tool for growing companies!

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Sage Intacct

My organization uses Sage Intacct as its main Accounting and Finance software. This includes Accounts Receivable and Accounts Payable. We switched from another financial software last year due to its slowness and unpredictability. Since moving over to Sage Intacct, our financial operations have become more accurate and seamless. The reporting feature has also given more visibility and the ability to investigate when an issue arises.

Pros

  • The ability to build out custom reports is extremely beneficial and helps drill down into issues.
  • The ability to have unlimited users is essential in our business and is another reason why we switched.
  • We are able to quickly train individuals in the software due to the ease of use.
  • Integration with other systems.

Cons

  • There aren't any mileage tracking features.
  • Limited customer support - it all seems mostly online.
  • I can see possible security issues with it being a cloud-based platform.
  • My personal productivity has increased 10-15% due to the quickness of the software.
  • The complex issues of our company are resolved in a more efficient manner, roughly a quarter of the time.
  • Since we started using Sage Intacct, our profitability has increased and we are able to process more requests.
We are currently in the process of exploring automation on both the accounts payable and the accounts receivable side. There is a concern that our third party app may have issues when it comes to setting this up, but we understand that the benefits of financial automation would allow us to grow profit wise while not having to keep hiring new people.
Sage Intacct was able to help the leadership team get the system set up with no issues. Then the leadership team was able to help the rest of the users in the office with setting up our user accounts and configuring them for ease of use.

Do you think Sage Intacct delivers good value for the price?

Yes

Are you happy with Sage Intacct's feature set?

Yes

Did Sage Intacct live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Sage Intacct go as expected?

I wasn't involved with the implementation phase

Would you buy Sage Intacct again?

Yes

Sage Intacct is well suited for processing purchase orders and receiving invoices, both for labor and material in our construction business. We also have several different companies that we operate, and it is very easy to switch between them in Sage Intacct and they are clearly able to be distinguished from one another. I'm not aware of situations where it is less appropriate. However, unless you customize your settings, there could be the potential for hindering workflow efficiency.

Sage Intacct Feature Ratings

9.3
Accounts payable
9
Accounts receivable
9
Cash management
10
Bank reconciliation
Not Rated
Expense management
Not Rated
Time tracking
Not Rated
Fixed asset management
Not Rated
Multi-currency support
Not Rated
Multi-division support
Not Rated
Regulations compliance
Not Rated
Electronic tax filing
Not Rated
Self-service portal
Not Rated
Global Financial Support
Not Rated
Intercompany Accounting
Not Rated
Journals and Reconciliations
Not Rated
Enterprise Accounting
Not Rated
Configurable Accounting
Not Rated
Centralized Rules Framework
Not Rated
Standardized Processes
Not Rated
Not Rated
Inventory tracking
Not Rated
Location management
Not Rated
10.0
Pricing
10
Order entry
10
Credit card processing
10
End-to-end order visibility
Not Rated
Payroll Management ()
Not Rated
10.0
Dashboards
10
Standard reports
10
Custom reports
10
Not Rated
API for custom integration
Not Rated
Plug-ins
Not Rated
9.0
Role-based user permissions
9
Single sign-on capability
9

Comments

  • Bethany McDermott | TrustRadius Reviewer
    Bethany McDermott
    (Vendor Representative) commented a year ago
    Thank you for sharing your experience with Sage Intacct. We're thrilled to hear about the positive impact on your productivity and company's efficiency. We acknowledge the concerns raised and are continuously working to enhance our support and security features. Your feedback is invaluable as we strive to provide the best service possible. I would like to invite you to join our customer advocacy program to connect more on your experience. Plus, you can access exclusive events, content and unlock Sage rewards. Please use this link: https://na.sagechampions.com/join/IntacctNATrustRadiusReply to join! Thanks, Bethany McDermott, Sage Customer Marketing Manager - Reviews

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