HR´s reviews from San Pablo Farmacia
October 03, 2024

HR´s reviews from San Pablo Farmacia

Eduardo De Jesús Julián | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Modules Used

  • SAP SuccessFactors Incentive Compensation Management

Overall Satisfaction with Sales Performance Management solutions from SAP SuccessFactors

I think the platform really helps with variable payment calculations. Its processing capacity and the rules you can configure and modify allow the organization to be dynamic and adaptable to KPI adjustments at any moment. Additionally, the integrations with other platforms guarantee data quality throughout the information flow.On the other hand, we have identified some deficiencies in the platform, such as connectivity issues with SuccessFactors when receiving information. Additionally, the analytics module (in SAC) has performance issues and limitations in visualizations due to the lack of role restrictions.I would like to emphasize the services provided by SAP, as we have reported these issues, but I do not believe the follow-up has helped us resolve our concerns.

Pros

  • rules adjustments
  • payment calculations
  • Big data processing (Master data)

Cons

  • interface with SuccessFactors
  • Images visualization in the Dashboards is not correct
  • Configuration and visualization of the analytics reports
  • Accuracy in compensation calculations
  • Reduce the headcount in the areas that are part of the process
The implementation of the platform has bring benefits to the organization
We chose Sales performance due to the architecture we already had with SAP systems

Do you think Sales Performance Management solutions from SAP SuccessFactors delivers good value for the price?

Yes

Are you happy with Sales Performance Management solutions from SAP SuccessFactors's feature set?

Yes

Did Sales Performance Management solutions from SAP SuccessFactors live up to sales and marketing promises?

No

Did implementation of Sales Performance Management solutions from SAP SuccessFactors go as expected?

Yes

Would you buy Sales Performance Management solutions from SAP SuccessFactors again?

Yes

*The platform helps automate due to the connections with other platforms
*Sales performance replaces Excels and reduce manual errors
*Allows employees see their variable payment result as well as the trends throughouth the time

Sales Performance Management solutions from SAP SuccessFactors Feature Ratings

Sales ICM
8.7
Sales compensation plan creation
9
Complex sales crediting
9
Sales compensation process automation
9
Incentive auditing/regulation compliance
9
Sales compensation dashboards & forecasting
7
Agile incentive strategy
9
ICM mobile visibility
9
Sales Gamification ()
Not Rated
Analytics and Reporting
6.0
Personalized dashboards
6
KPIs
6
Key Performance Indicator setting
6

Comments

  • Kristin Mestre | TrustRadius Reviewer
    Kristin Mestre
    (Vendor Representative) commented a year ago
    Hola Eduardo! It's customers like you that drive our continuous improvement as a business. Thank you for taking the time to review SAP SuccessFactors!

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