Automation for sales made easy
April 11, 2025

Automation for sales made easy

Utkarsh Gaur | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Modules Used

  • SAP SuccessFactors Incentive Compensation Management
  • SAP SucessFactors Territory and Quota
  • SAP SucessFactors Agent Lifecycle Management

Overall Satisfaction with Sales Performance Management solutions from SAP SuccessFactors

We use SAP SuccessFactors to keep our sales territories running smoothly, which has been made easy with it. Earlier it was hard because we used to do everything manually, but now we can automate everything, and it gives accuracy as well. Incentivizing teams has been made easy as well. Now we can equally divide the incentives with the team according to their performance or sales.

Pros

  • Sales territory management
  • Performance analytics
  • Sales planning
  • Automating Incentive program

Cons

  • Complex setup
  • Limited flexibility
  • Lack of AI-Driven personalization
  • Increased sales
  • Planning sales has been made easy
  • Forecasting sales is easy
  • Increased revenue
It is pretty easy for us, as we have a technical team to do that. They can do it easily, so the sales team does not need to be worried about that. While configuring it, our IT team was stuck with it, so they reached out to the support team, and I must say the support team was impressive for us.
Sales has been improved as we can now plan for sales and forecast the sales performance as well. It has also left good prints on the revenue of our company, as the company has been running in profit since we started working with it, and the sales team is very happy about it because they do not need to be worried about their incentives any more.
I am giving it 9 out of 10 because it is one of the very good software programs available in the market now. Our sales have been top of all time, and employees are motivated to achieve their targets and earn good money as well. and many of the task has been automated so team does not need to do everything manually.
SAP SuccessFactors is better than the Accord Sales Execution Platform because the automation it provides is something out of the box for us. Which was very much less with Accord, and customization according to our need is better than that also. So we can focus on sales and do not need to worry about anything else.

Do you think Sales Performance Management solutions from SAP SuccessFactors delivers good value for the price?

Yes

Are you happy with Sales Performance Management solutions from SAP SuccessFactors's feature set?

Yes

Did Sales Performance Management solutions from SAP SuccessFactors live up to sales and marketing promises?

Yes

Did implementation of Sales Performance Management solutions from SAP SuccessFactors go as expected?

Yes

Would you buy Sales Performance Management solutions from SAP SuccessFactors again?

Yes

I would give it a 9 out of 10 rating as it performs well for automation. Last month we needed to divide incentives among our team members, which we did with the help of it. Earlier we used to do that manually, which was hectic for managers and the HR department; now it has been automated with it.

Sales Performance Management solutions from SAP SuccessFactors Feature Ratings

Sales ICM
9.0
Sales compensation plan creation
9
Complex sales crediting
10
Sales compensation process automation
9
Incentive auditing/regulation compliance
9
Sales compensation dashboards & forecasting
9
Incentive modeling
9
Agile incentive strategy
8
ICM mobile visibility
9
Sales Gamification ()
Not Rated
Analytics and Reporting
8.7
Personalized dashboards
10
Color-coded scorecards
8
KPIs
8
Key Performance Indicator setting
9
Benchmarking with external data
9
Revenue Forecasting
8
Pipeline Analytics
9

Comments

  • Kristin Mestre | TrustRadius Reviewer
    Kristin Mestre
    (Vendor Representative) commented 8 months ago
    Thank you for sharing your thoughtful review Utkarsh. Were thrilled to hear that SAP SuccessFactors Sales Performance Management has helped streamline your territory management and incentive processes and even more excited that your sales team is happy Its great to see automation making a real difference in accuracy and efficiency. We truly appreciate your feedback on setup complexity and AI-driven personalization and were committed to making ongoing improvements to better support your team.

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