Salesflare is a great system for B2B SaaS and other small businesses targeting B2B
Overall Satisfaction with Salesflare
We use Salesflare across the organization to track our sales pipeline, help with email automation, and more. We've integrated it into our sales process and connected it (via Zapier) with our own software platform so that users and leads are automatically fed into Salesflare as appropriate.
Pros
- Simplicity. Salesflare is the first CRM I've tried where reps didn't need much training. It is opinionated and guides you more or less intuitively down the right path. As such it may not be a fit for every type of company, but it's a great fit for a B2B SaaS company such as ours.
- Integrations. Salesflare provides a very nice set of integration points that you can use via its API or via Zapier.
- Email automation and sequences. This is a great feature to have built into your CRM, being able to trigger emails or email sequences manually, or via searching for tags and defining an audience for an email or sequence, or via automation.
Cons
- Keyboard navigation. As a power-user I would love to have better ability to navigate Salesflare without using my mouse, but I find that in some cases I need to resort to the mouse. Not a big deal but something that would make me love this platform even more.
- First successful CRM deployment for our business, and we've tried several in the past.
Other products we've tried or evaluated have been too complex and/or been "too customizable" in that they do not offer an easy and intuitive path to enabling your sales team right out of the box.
Do you think Salesflare delivers good value for the price?
Yes
Are you happy with Salesflare's feature set?
Yes
Did Salesflare live up to sales and marketing promises?
Yes
Did implementation of Salesflare go as expected?
Yes
Would you buy Salesflare again?
Yes
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