Salesforce Analytics Cloud Review
July 25, 2017

Salesforce Analytics Cloud Review

Anonymous | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User

Overall Satisfaction with Salesforce Analytics Cloud

My organization uses Salesforce to track business decisions and see how the company is doing as a whole. It is mainly used by the business analytics team, but other people in the company have access to it. It provides important information on how the company is doing and maybe where some weaknesses are.
  • Easy to use interface
  • Easy to look up clients
  • Lots of valuable information
  • Better integration with the normal Salesforce CRM
  • Better training on how the app works
  • Missing ability to truly customize the reports you want
I would say Marketo is the closest thing to Salesforce Analytics Cloud that I have experienced. I wasn't given the choice about selecting Salesforce Analytics Cloud, but I am satisfied with the decision because I find it very easy to use. It has many valuable features included that the organization uses to track business decisions.
I like that Salesforce Analytics Cloud comes out of the box ready to go, but I think some of the customizable functionality is missing. People want to be able to customize a product without it being too complicated to set up. I like that you can access the Salesforce Analytics Cloud from your Apple Watch!

Tableau CRM Feature Ratings

Pixel Perfect reports
6
Customizable dashboards
8
Report Formatting Templates
7
Drill-down analysis
9
Formatting capabilities
9
Integration with R or other statistical packages
8
Report sharing and collaboration
10
Publish to Web
6
Publish to PDF
7
Report Versioning
6
Report Delivery Scheduling
7
Delivery to Remote Servers
7
Pre-built visualization formats (heatmaps, scatter plots etc.)
10
Location Analytics / Geographic Visualization
10
Predictive Analytics
8
Multi-User Support (named login)
8
Role-Based Security Model
8
Multiple Access Permission Levels (Create, Read, Delete)
7
Single Sign-On (SSO)
8
Responsive Design for Web Access
9
Mobile Application
9
Dashboard / Report / Visualization Interactivity on Mobile
7
REST API
10
Javascript API
9
iFrames
7
Java API
7
Themeable User Interface (UI)
8
Customizable Platform (Open Source)
8