Salesforce Analytics Cloud, why not?
March 14, 2018

Salesforce Analytics Cloud, why not?

Anonymous | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User

Overall Satisfaction with Salesforce Analytics Cloud

Our company is currently using SalesForce analytics cloud to create and manage all our customers and we need something better than the standard salesforce reports and dashboards to provide better information to our clients. We implemented SalesForce Analytics Cloud as a part of the salesforce tech stack.
  • This product is part of the salesforce platform.
  • It brings over the data that we need to provide to our sales team.
  • End user experience is top of the line.
  • There are limitations to the product which have seemed to diminish as Wave was acquired by salesforce and is now finally part of the Einstein stack.
  • Simple things like data binding in the JSON layer can be cumbersome to a non-super technical user.
Users from various roles now have access to interact with their data in a very visual way. We also deliver Analytics via the salesforce community product to our clients and partners in our ecosystem.

Tableau CRM Feature Ratings

Pixel Perfect reports
7
Customizable dashboards
8
Report Formatting Templates
7
Drill-down analysis
5
Formatting capabilities
7
Integration with R or other statistical packages
6
Report sharing and collaboration
7
Publish to Web
8
Publish to PDF
7
Report Versioning
6
Report Delivery Scheduling
7
Delivery to Remote Servers
8
Pre-built visualization formats (heatmaps, scatter plots etc.)
8
Location Analytics / Geographic Visualization
7
Predictive Analytics
7
Multi-User Support (named login)
7
Role-Based Security Model
8
Multiple Access Permission Levels (Create, Read, Delete)
7
Single Sign-On (SSO)
8
Responsive Design for Web Access
7
Mobile Application
6
Dashboard / Report / Visualization Interactivity on Mobile
7
REST API
6
Javascript API
7
iFrames
7
Java API
7
Themeable User Interface (UI)
8
Customizable Platform (Open Source)
7