Salesforce Analytics Cloud: it's easy to get started with little training
December 13, 2018

Salesforce Analytics Cloud: it's easy to get started with little training

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with Salesforce Analytics Cloud

All analysts use Salesforce Analytics Cloud. As an analyst, I create reports either for myself or for stakeholders who request them. It hosts the majority of the data for our organization.
  • The user interface is easy to use. Most people in the organization can get started and use the product after a bit of training.
  • It is easy to share reports across the organization. The site also allows other users to edit and save reports created by others.
  • The report export function is not optimal. Sometimes, it will not export to a specific format.
  • The platform does not allow the advanced user to query directly from the backend database.
Microsoft Dynamics CRM has more modern user interface. However, Salesforce Analytics Cloud is more smooth in terms of functionality and user support.
Salesforce Analytics Cloud is suited for mid to large organization because most people can get started with little training. It is not suited for a small organization since it requires much more development in the beginning.

Tableau CRM Feature Ratings

Pixel Perfect reports
8
Customizable dashboards
9
Report Formatting Templates
8
Drill-down analysis
8
Formatting capabilities
9
Integration with R or other statistical packages
8
Report sharing and collaboration
7
Report Delivery Scheduling
7
Pre-built visualization formats (heatmaps, scatter plots etc.)
9
Location Analytics / Geographic Visualization
7
Predictive Analytics
7
Multi-User Support (named login)
9
Role-Based Security Model
7
Multiple Access Permission Levels (Create, Read, Delete)
9
Single Sign-On (SSO)
8
Responsive Design for Web Access
8
Mobile Application
9
Dashboard / Report / Visualization Interactivity on Mobile
8
REST API
8
Javascript API
8
iFrames
9
Java API
8
Themeable User Interface (UI)
6
Customizable Platform (Open Source)
9