Salesforce Analytics is the gateway for representation
February 21, 2019

Salesforce Analytics is the gateway for representation

Viswam Srinivasan | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with Salesforce Analytics Cloud

Salesforce Wave Analytics from Salesforce is optimized for mobile access and data visualization/chart representation.

The Wave mobile app allows our users to work with large data files and create graphs, charts and other pictorial representations of data from them. The platform allows users to drill down into key parts of the business with only a few clicks and little or no training in this data analytics field. That is why we primarily use this in our organization for data massaging and pictorial representation.

  • Integration with other Salesforce.com clouds, including the Marketing cloud and community cloud.
  • Very flashy charts and simple to use pictorial representation.
  • A lot of filters within this and the data can be analyzed and filtered out very easily.
  • Compatible for mobile platforms and Ipads.
  • Agile efficiency is the only thing it needs to improve.
  • Licensing seems like an issue which affects the cost.
  • The ability to connect with all objects in Salesforce makes this kept apart and not able to integrate completely for all tables.
The reason is that this requires less development and is more of a point and click system that every user will enjoy more.
Excels in:
  • Pictorial/graphical/chart representation.
  • Data messaging and filtering.
  • Very much suited for marketing Salesforce to other customers.
  • Smartphones and tablets.
  • Mobile compatibility to make things work faster.

Tableau CRM Feature Ratings

Pixel Perfect reports
8
Customizable dashboards
7
Report Formatting Templates
9
Drill-down analysis
9
Formatting capabilities
8
Integration with R or other statistical packages
10
Report sharing and collaboration
7
Publish to Web
8
Publish to PDF
9
Report Versioning
7
Report Delivery Scheduling
9
Delivery to Remote Servers
Not Rated
Pre-built visualization formats (heatmaps, scatter plots etc.)
10
Location Analytics / Geographic Visualization
8
Predictive Analytics
6
Multi-User Support (named login)
7
Role-Based Security Model
8
Multiple Access Permission Levels (Create, Read, Delete)
8
Single Sign-On (SSO)
8
Responsive Design for Web Access
9
Mobile Application
8
Dashboard / Report / Visualization Interactivity on Mobile
9
REST API
9
Javascript API
7
iFrames
8
Java API
9
Themeable User Interface (UI)
7