Salesforce CMS - Tie everything together in sales today!
March 12, 2025

Salesforce CMS - Tie everything together in sales today!

Iyer Amruthur | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Salesforce CMS

is critical. The program Salesforce CMS allows our company with minor training to manage our Revenue better internally. Our company primarily generates revenue through our sales department, so having any boost in tha sector. Salesforce CMS allows us to "track and trace" customer/prospect interactions easier, with a wider net of "catch". It helps with us providing live data as well, as our rates and services vary from region to region, and change daily.

Pros

  • Easy setup, perfect integration with current and older sales tools we use(d).
  • Works very well with our company in house preferred CRM
  • helps us work with marketing to create and maintain healthy pipelines

Cons

  • Needs more AI and Automation tools, especially for making fine granular data.
  • Lack of add ons and a bit less customizable
  • Works great with Salesforce products, but does need supporting programs
  • Has increased our ROI subtly since implementation
  • Reduced the amount of time our sales and marketing team spent per prospect monthly by a few minutes.
  • Integrates well with other Salesforce, which brings out their value and Salesforce CMS's value as well.
All of Salesforce's products are fantastic, but Salesforce CMS pulls a lot of the sales efforts we pull together, which is also my department. It does everything it says it does, and well, while boasting standards that my industry needs at the higher revenue / client worth levels. Definitely a strong recommendation for anyone with a large sales team or revenue generated through large listings of clients and prospects.
Salesforce more so compliments these products, rather than stacks against them. We don't have any products similar to Salesforce CMS, so in lieu of that, these are the products we were using that mesh the easiest with Salesforce CMS in terms of proceeding through the pre-existing pipeline process we had for turning a prospect into a customer.

Do you think Salesforce CMS delivers good value for the price?

Yes

Are you happy with Salesforce CMS's feature set?

Yes

Did Salesforce CMS live up to sales and marketing promises?

Yes

Did implementation of Salesforce CMS go as expected?

Yes

Would you buy Salesforce CMS again?

Yes

Salesforce CMS is well suited for interactions with customers that need to be eventually stored in a CRM. It has great security, privacy, and is a powerful tool that works very well with other Salesforce tools and our sales and marketing team. It is most useful for us in terms of our reporting. It could use some help in the areas of integration, customization, and custom algorithms.

Salesforce CMS Feature Ratings

7.5
WYSIWYG editor
8
Code quality / cleanliness
9
Admin section
6
Page templates
8
Library of website themes
7
Mobile optimization / responsive design
8
Publishing workflow
8
Form generator
6
7.4
Content taxonomy
9
SEO support
6
Bulk management
8
Availability / breadth of extensions
6
Community / comment management
8
7.5
API
7
Internationalization / multi-language
8
9.0
Role-based user permissions
9
CMS programming language or framework ()
Not Rated

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