Item: Salesforce Sales Cloud
Rating: 10
Author: Lital Barkan

Overall Satisfaction

Pros and Cons

Pros

The customization options are wonderful. Every time we had an issue, we were always able to fix it through the customization (or code) options.
Collecting lead and marketing information through web2lead is easy and comprehensive
Third party integrations makes it easy to work with email providers, marketing automaters, etc.

Cons

Sometimes things are hard to find in the interface, but once you get used to it, you realize it is only because they offer so many great options

Return on Investment

Easy to collaborate with the Marketing and Sales teams. Makes our ROI trackable.

Likelihood to Renew

Nothing else I have used comes close to comparing. Salesforce is an industry leader because it is a great product.

Likelihood to Recommend

Though Salesforce may be more expensive than some lower-end comptitors, it is worth the money to properly manage marketing, sales, and all steps of the funnel.

Comments

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