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"Salesforce.com Review"
https://www.trustradius.com/crmSalesforce.comUnspecified8.22068101
Heather Adams profile photo
March 07, 2014

"Salesforce.com Review"

Score 7 out of 101
Vetted Review
Verified User
Review Source

Software Version
Enterprise
Modules Used
Data.com

Overall Satisfaction

SFDC is being used by our Sales, Marketing and Support teams.
  • The reporting functions are intuitive and allow tracking of ROI of our marketing campaigns.
  • Establishing processes to prevent contact and account information duplication can be cumbersome.
  • Ability to track leads effectively, and report ROI for marketing campaigns.
Implementation is large time investment so unlikely to switch to a different platform.
Well suited for active sales teams working in conjunction with a marketing department.