Salesforce.com is a force for sales marketing and serivce
April 11, 2021
Salesforce.com is a force for sales marketing and serivce
Score 9 out of 10
Vetted Review
Verified User
Software Version
Unlimited
Modules Used
- SalesCloud
- Chatter
- Knowledge
- Service Cloud
- Marketing Cloud
Overall Satisfaction with Salesforce.com
Salesforce.com has been used as a sales pipeline tool for our company, and we
use Service, Community, and Marketing Clouds of Salesforce offerings for
other automation. Finance uses it for gatekeeper approval of contract
generation and for client customer management. This allows finance and
sales to have one place to manage approval processes.
use Service, Community, and Marketing Clouds of Salesforce offerings for
other automation. Finance uses it for gatekeeper approval of contract
generation and for client customer management. This allows finance and
sales to have one place to manage approval processes.
- Integration with external applications and its AppExchange Marketplace
- Automation and process builders
- Pipeline management
- Service chatbot automation
- Marketing automation
- There are a lot of ideas which are quite basic in the nature of the request but take years for them to implement
- Relationship report flexibility
- Faster loading speeds of Lightning pages.
- Increased our pipeline management and reporting
- Sped up our approval process and improved inefficiencies
- Integration with other in-house applications for one source of truth
- Microsoft Dynamics 365 (formerly Microsoft Dynamics CRM)
- Way easier to find talent for Salesforce development and administration
- Better marketplace and applications available
- Better UI and better ease of use
- App integration works seamlessly
- Reporting is way better, as it allows a lot of customization in data modeling
- Customizing workflows and process builders for no-code automations
- Continuous improvement of the application
Do you think Salesforce Sales Cloud delivers good value for the price?
Yes
Are you happy with Salesforce Sales Cloud's feature set?
Yes
Did Salesforce Sales Cloud live up to sales and marketing promises?
Yes
Did implementation of Salesforce Sales Cloud go as expected?
Yes
Would you buy Salesforce Sales Cloud again?
Yes
Salesforce Sales Cloud Feature Ratings
Using Salesforce.com
18000 -
Sales, Client Service, New Business Development
Marketing and Lead Management
Service and Client Support
Finance and Billing Teams
Business Analysts
Sales Incentive Planners
Sales Incentive Planners
Quote CPQ CLM Pricing and Contract Management
Salesforce Administrators, Developers, and Architects
Regional Leader, Product Designers, Product Managers, Product Leaders and SAP Administrators and Developers
Call Center Agents