We use Cirrus Insight in our Gmail to quickly access, update, and use data from Salesforce. It makes it so easy to find someone you are looking for, reference what the previous messages were to them, and much more! This is an absolute necessity in our business, and should be for any sales group out there.
- Grab information from your CRM
- Easily update information in your CRM
- Easy navigation to find out all details on a contact/lead
- Takes up limited space on your inbox screen
- Keep it super simple as far as look and feel of layover on inbox
- Better route to get to your Account Page and help troubleshoot issues
- Better tracking on opens/clicks
Cirrus Insight is well suited for any company or individual who is working directly with customers, contacts, or prospects. The ease of access to all of this information right in your inbox will save them 100s of hours in the long run.
I would say that there is still a use-case, but if you are in engineering or a technical role it may not be as useful.