Increase sales effectively
May 24, 2021

Increase sales effectively

Kelly Cokorudy | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Review Source

Software Version

Professional

Modules Used

  • SalesCloud

Overall Satisfaction with Salesforce.com

[Salesforce.com] is my everyday need for getting in
touch more closely with my customers and to make the sales and purchase very
effective and convenient as well. Through [Salesforce.com] I am capable of managing
my database and asset related to my entire customer-to-business services. Salesforce sales cloud has enabled me to track back any of the client’s history
so that I can better tackle the queries in near future and provide me a limitless
tracing of the previous data and this feature helps me to have a grip on my
customer relation.
  • It is user-friendly software which is providing me a crystal clear idea about my sales processes in the form of graphs and helps to revise my business strategies.
  • We have designed a CPQ system that helps us to generate the quotations in a very short time and helps in maintaining the receipts so that the billing system becomes more transparent and fast.
  • Now the receiving of the payments has become more transparent and easy.
  • Salesforce is very easy to use and implement.
  • Sales Cloud is heavy software which needs much time for launching.
  • Also many times I find difficulty in searching for the right tool because there are so many features available so they need to place in well-organized categories
  • It is expensive software and only large companies could purchase it conveniently.
  • [Salesforce.com] is very much easy to customize and I am taking full benefit from its integrations and APIs, which allow me to connect any system irrespective of whether it’s cloud-based or not, or whether it’s an on-premises or a unified platform.
  • It has professional and responsive technical support.

Do you think Salesforce.com delivers good value for the price?

Yes

Are you happy with Salesforce.com's feature set?

Yes

Did Salesforce.com live up to sales and marketing promises?

Yes

Did implementation of Salesforce.com go as expected?

Yes

Would you buy Salesforce.com again?

Yes

[Salesforce.com] standardizes my everyday processes and
automates the manual tasks for me and provides me a straightforward route to
carry on my work. Further, I can access data on any device no matter whether
I am in online mode or offline. In addition, I can now better guide my team
about the forecasts from built-in AI.
I am happy with its services and its customer support. The other day I had to contact its customer support and I got a fantastic response because of their technical mind and their creativity.
[Salesforce.com] is built for a variety of businesses. Financial services, healthcare, and all the manufacturing companies can
implement this tool in their organization and it will equally benefit all.
For small organizations; [Salesforce.com] has much to display but the pricing policy
restricts it. It will help your team to discover new strategies for generating revenue.

Salesforce Feature Ratings

Customer data management / contact management
8
Workflow management
9
Territory management
9
Opportunity management
9
Integration with email client (e.g., Outlook or Gmail)
10
Contract management
10
Quote & order management
8
Interaction tracking
9
Channel / partner relationship management
10
Lead management
8
Email marketing
9
Task management
9
Reporting
10
Forecasting
9
Pipeline visualization
9
Customizable reports
9
Custom fields
10
Custom objects
10
Scripting environment
10
API for custom integration
9
Role-based user permissions
8
Single sign-on capability
9
Social data
9
Social engagement
10
Marketing automation
10
Compensation management
8
Mobile access
8