Overall Satisfaction with Salesforce.com
We are using Salesforce for CRM and it is used by many departments across the organization (sales, account managers, support, success). It helps streamline entering account information and keeping track of account records for all our customers. It has helped make everything much more streamlined and more efficient. Salesforce is the best.
- Easily allowing us to enter client information.
- Easily allows up to access client records.
- It integrates with other software.
- Ease of use.
- The reporting could be a bit easier to navigate.
- The dashboards could be a bit simpler.
- Report customization could be easier.
- Increased efficiency.
- Reduced costs.
- Improved customer relationships.
Salesforce is much more robust and comprehensive.
Do you think Salesforce Sales Cloud delivers good value for the price?
Yes
Are you happy with Salesforce Sales Cloud's feature set?
Yes
Did Salesforce Sales Cloud live up to sales and marketing promises?
Yes
Did implementation of Salesforce Sales Cloud go as expected?
Yes
Would you buy Salesforce Sales Cloud again?
Yes