Stay Away! There are MUCH better software out there. Hubspot is infinitely better.

We joined Salesforce to gain a full business solution for our sales team. What we were promised and what we received were not the same. The Kanban board is completely unusable and outdated compared to even the most simple sales software out there and Salesforce does not seem to have the understanding or interest in learning how sales teams use this.

Furthermore, they do not respect businesses that wish to cancel once they see major flaws in their system and force them to continue to use their system and not leave their contract amicably. As well, they do not accept cancellation emails and requests and instead force you to go through a number of different hoops just to not auto-renew which include making you go through a few websites to find a cancellation email which then asks you to respond a few different times with set 'cancellation clauses' which they never seem to receive forcing you to do it again and again - all taking away valuable time from businesses.