Salesforce.com review
November 07, 2022
Salesforce.com review
Score 1 out of 10
Vetted Review
Verified User
Software Version
Enterprise
Modules Used
- SalesCloud
- Chatter
Overall Satisfaction with Salesforce.com
Salesforce.com has been entirely unusable for our business, is hugely expensive, the customer service is terrible, and when a Marketing Manager purchased additional licenses rather than transferring some, Salesforce have locked us in to THREE year contracts on the additional DISUSED licenses and have been trying to make us swap to a marketing automation system to use the funds. It is very clunky, very expensive, they are totally inflexible, and I would recommend any other company over Salesforce. Absolutely appalled and by far worst company I have ever dealt with.
- Costly
- Negative return on investment
Do you think Salesforce Sales Cloud delivers good value for the price?
No
Are you happy with Salesforce Sales Cloud's feature set?
No
Did Salesforce Sales Cloud live up to sales and marketing promises?
No
Did implementation of Salesforce Sales Cloud go as expected?
No
Would you buy Salesforce Sales Cloud again?
No