Item: Salesforce Commerce Cloud
Rating: 10
Author: Verified User

Overall Satisfaction with Salesforce Commerce Cloud

Use Cases and Deployment Scope

We use Salesforce Commerce Cloud to run our online shop and keep things simple for customers. It helps us handle products, payments, and orders in one spot. It fixes issues like keeping the site fresh and tracking sales. Our whole team uses it to make online sales smoother and faster.

Pros and Cons

Pros

Quick product updates
Price updating is easy
Better user experience

Cons

Simpler setup / deployment.
Easier to access and customize reporting data
Faster updates

Return on Investment

Saved ecommerce team 47% of time spent on our online store management
Decreased downtime by 100%
Increased online orders by 18% in 1st year.

Usability

I rated Salesforce Commerce Cloud a 10 out of 10 because it’s super easy to use. The setup just makes sense, and everything’s easy to find. You can update products or track sales in minutes. Even people new to it pick it up fast, which makes work quicker and less stressful.

Alternatives Considered

only homegrown solutions

Key Insights

Do you think Salesforce Commerce Cloud delivers good value for the price?

Yes

Are you happy with Salesforce Commerce Cloud's feature set?

Yes

Did Salesforce Commerce Cloud live up to sales and marketing promises?

Yes

Did implementation of Salesforce Commerce Cloud go as expected?

Yes

Would you buy Salesforce Commerce Cloud again?

Yes

Other Software Used

SalesIntel, HubSpot CRM, 6sense

Likelihood to Recommend

Salesforce Commerce Cloud is awesome for big online shops with tons of products and busy traffic. It keeps things running fast and smooth for shoppers. It’s not the best fit for small stores that just need basic features since it can be more than they need and a bit pricey to manage.

Salesforce Commerce Cloud Feature Ratings

Comments

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10 out of 10 Ecommerce